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Under the direct supervision of the Regional Operations Manager, directs and administers a Community Center program which addresses community needs through a variety of services.
This is a provisional appointment
Brief Job Description (essential functions of the job):
The Department of Innovation and Technology is looking for a Senior Performance Coach to join our growing Analytics Team.
As part of a highly-collaborative group using data to improve all aspects of city government, the Senior Performance Coach will serve as a consultant for departments in evaluating, planning, and implementing improvements in processes, practices, and organizational effectiveness. Successful candidates will have experience in leading and facilitating process improvement projects with a record of successful implementation. The Senior Performance Coach will also assist in developing process improvement policies and structures and seek out opportunities for learning that will complement the team’s existing capabilities, provide expert guidance to city staff, and assist in training, mentoring, and hands-on assistance as needed.
The Analytics team is a diverse group of analysts, data scientists, project managers, developers, and engineers with a range of skills and backgrounds, working together to use data to improve life for those who live and work in Boston. The Senior Performance Coach will fulfill the responsibilities listed below and bring a collaborative spirit that will strengthen and expand the team’s overall range of abilities.
The City of Boston is committed to continuously improving the way it procures both goods and services in order to improve the experience for both staff and bidders, with a goal of increasing the diversity of our supplier base and leveraging procurement as a tool to serve the City’s operational needs and policy goals.
To support this continuous reform, the Procurement Department seeks a Data Analyst to join the Procurement Planning and Support Services team. Reporting to the Director, the Data Analyst will combine modern data analysis and visualizations with a deeply engaged approach to performance improvement and change management. The Data Analyst will work with Departments across the City to drive data-based initiatives that will directly contribute to operational and technical improvements. This includes developing and enhancing both current and new data collection tools, queries, and dashboards that enhance the Department’s ability to report on the City Procurement (contract data, spending data, vendor registration, etc.) and improve the Procurement process for internal users (buying plans, contract management, etc.).
Incumbents are responsible for providing advocacy services to older adults, which may include providing information and referral, processing benefit applications, conducting home visits, preparing reports, selling taxi coupons, monitoring follow-ups, and performing related duties.
Millions of people interact with the City of Boston digitally each year to do everything from finding information on City services to paying a parking ticket. We believe these experiences should be easy to navigate and accessible. DoIT is focused on partnering with City departments to improve service delivery across the City. We’re a cross-functional team with a mission to improve the user experience of existing digital services, better engage and communicate with our residents, and build new systems to improve how the City delivers services online.
The Department of Innovation and Technology (DoIT) provides and maintains mission-critical technologies for the City’s more than 18,000 employees and the hundreds of thousands of constituents they serve. DoIT is seeking a Platform Administrator with expertise in planning, implementing, and sustaining one or more enterprise software platforms for the City of Boston. The purpose of this position is to achieve the best possible fit between a service operation and a platform’s technical capabilities, so that employees in service roles can deliver exceptionally good service experiences.
The Platform Administrator is an individual contributor focused on the smooth functioning of our platform(s), ensuring that vital systems are reliable, performant, and responsive to the City’s needs. The Platform Administrator will know the ins and outs of the platform(s) in their portfolio and will advise DoIT on solutions that will lead to the best outcomes for all users. This role will work with the DoIT staff, outside vendors, and various city departments. The right candidate will have a technology background and will be comfortable managing multiple platform integrations, data pipelines, and complex user/group administration.
The Boston Public Library is seeking applicants for part - time positions in the Central Branch Borrower Services department. Mature, dependable individuals are invited to apply. Daytime, evening, and weekend hours are available depending upon the needs of the department. Knowledge of one or more foreign languages is desirable.
This position develops and implements marketing activities to increase Age Strong’s visibility assisting with partnership cultivation, sponsorship, and grant writing, as well as nurturing new and old relationships with collaborative partners.
Millions of people interact with the City of Boston digitally each year to do everything from finding information on City services to paying a parking ticket. On the Digital Services team, we believe these experiences should be easy to navigate, dignified, and even delightful. The Digital Services team within DoIT is focused on partnering with City departments to improve service delivery across the City. We’re a cross-functional team with a mission to improve the user experience of existing digital services, better engage and communicate with our residents, and build new systems to improve how the City delivers services online.
The Department of Innovation and Technology (DoIT) provides and maintains mission-critical technologies for the City’s more than 18,000 employees and the hundreds of thousands of constituents they serve.
As the Senior UX Designer / Researcher, you will create service experiences that are designed around the people that use them. This is a multidisciplinary design role where you’ll use the full range of your experience, exercising your skills in service design, research, digital strategy and product design. You’ll collaborate with teammates and stakeholders to build services that are simple and easy-to-use for staff, residents and businesses.
You’ll be a champion for user needs, improve business processes and streamline systems. You’ll work with a cross-functional team to analyze services, conduct user research, map user experiences across channels (for both staff and the public), communicate ideas, and lead change management. You will work directly with City departments, and must have strong communication and relationship management skills.
The Senior UX Designer / Researcher comes with solid experience managing multi-stakeholder projects, developing and executing human-centered research plans, conducting fieldwork, capturing and synthesizing information from various stakeholders, and analyzing and developing key insights that can lead to actionable solutions and measurable outcomes.
This is a provisional appointment.
Under the general direction of the Director of the Occupational Health Services Unit, the Case Manager performs work of considerable difficulty managing claims of work-related injuries and processing medical bills in accordance with M.G.L. c.41, section 100 including the medical indemnification program for all medical expenses incurred as a result of on-duty injuries.
Responsible for performing original and complex copy cataloging including bibliographic description, subject analysis, classification, and authority control for materials in all formats in accordance with established local and national policies, procedures, and standards. Advanced cataloging skills for serials will be required as needed. Special language competencies and/or subject knowledge will be required as needed.
Reports to
Cataloging and Processing Supervisor or delegate
Supervises
As assigned, professional and support staff
Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing.
The Director of Investigations is responsible for overseeing all aspects of investigations of housing discrimination and enforcement of local and federal laws governing the Fair Housing Commission. Performs this function to ensure that the Office effectively engages and serves residents, especially the most vulnerable, and advocates for fair housing and equity, to reach the Office’s mission: to address discrimination and ensure fair access to housing, public services, accommodations, and participation in activities for all people of Boston.
The Age Strong Shuttle Driver provides door-to-door transportation service to Boston’s older adults. The Driver is responsible for providing prompt, courteous and safe transit to passengers while following traffic laws, and pre-scheduled routes.
The Boston Public Library is seeking applicants for a part - time position in the Mattapan Branch. Mature, dependable individuals are invited to apply. Daytime, evening, and weekend hours are available depending upon the needs of the department. Knowledge of one or more foreign languages is desirable.
The City of Boston is committed to continuously improving the way it procures both goods and services in order to improve the experience for both staff and bidders, with a goal of increasing the diversity of our supplier base and leveraging procurement as a tool to serve the City’s operational needs and policy goals.
In this role, the successful incumbent will support the Director of Procurement Planning and Support Services in the design and execution of this program and work with City departments to execute specific procurements.
The Procurement Analyst will perform work of moderate difficulty in providing departments with guidance and best practices on all procurements and contract management. In addition to this direct advising, they will work to develop standard practices and procurement templates with a focus on simplifying the creation and evaluation of, and the response to all City procurements.
This is a provisional appointment.
Investigates complaints of Code Violations, educates the public on proper storage of trash by distributing brochures and answering inquiries.
Under the direction of the Deputy Treasurer and working closely with the Asset and Investment Manager, the Compliance Analyst will provide municipal finance expertise in the different facets of administration within the Treasury Department.
This is a provisional appointment.
Brief Job Description (essential functions of the position):
Under general supervision of the Assistant Commissioner of the health division, inspects on a complaint or routine basis all places requiring licenses or permits form health agencies.
Position Overview
The Manager of Research Services leads efforts in developing and providing effective research support and integrated public access to research and special collections and services across the Central Library’s reading rooms, service desks, and remote reference activities. This position oversees teams and services responsible for reference, research, instruction, access, and other public services connected to discovery and use of the library’s research and special collections.
Working collaboratively across the department and throughout the library, this position supports active, welcoming, and inclusive public engagement with the library’s research and special collections in accordance with professional standards, ethics, security guidelines, and best practices in the field. Primary responsibilities include the management and coordination of all reference, reading rooms, and remote research and reference activities and the development of instruction and outreach services that build and strengthen users’ connections with BPL’s collections. Core functions include performing analyses of existing research services and usage patterns, developing workflows, setting priorities, training staff, and fostering a culture of data-informed continuous improvement.
The Manager of Research Services leads stakeholders in the creation and delivery of educational and programmatic outreach to teachers, students, scholars, community groups, and the public to support broad research and learning activities. This role is responsible for identifying opportunities for innovative expansion of reference and research services that are sustainable and responsive to the communities that BPL serves.
About the BPL’s research and special collections: Collected since the library’s founding in 1848, the research and special collections represent the BPL’s ongoing commitment to providing free and open access to specialized materials primarily held by private or academic libraries. As a founding member of the Association of Research Libraries (ARL), the Boston Public Library is one of only two public libraries to hold this distinction. The library’s exceptional special collections include rare books, artwork, manuscripts, archives, photographs, music, maps, and sculpture. The research collections total more than 16 million items and include monographs, serials, periodicals, pamphlets, journals, illustrated portfolios, newspapers, maps, government documents, audiovisual materials, and microfilm, among other formats. All of these collections represent materials deemed to be of enduring value to researchers and the general public.
Reports to
Director of Research & Special Collections and the Manager of the Central Library
Supervises
Staff, as assigned
The City of Boston is committed to continuously improving the way it procures both goods and services in order to improve the experience for both staff and bidders, with a goal of increasing the diversity of our supplier base and leveraging procurement as a tool to serve the City’s operational needs and policy goals.
In this role, the successful incumbent will support the Director of Procurement Planning and Support Services in the design and execution of this program and work with City departments to execute specific procurements.
The Senior Procurement Analyst will perform work of high difficulty in providing departments with guidance and best practices on all procurements and contract management. In addition to this direct advising, they will work to develop standard practices and procurement templates with a focus on simplifying the creation and evaluation of, and the response to all City procurements.