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Network Specialist

Req ID
2025-31471
Dept
Dpt of Innovation & Technology
Position
Regular Full-Time
Location
ASD-Mgmt Information Systems
Salary Min
68,179.96
Salary Max
101,712.60
Union
SE1
Openings
1
Posting End Date
5/20/2026
Contact Email
estelle.tshitengesheriff@boston.gov

Overview:

The City of Boston's Department of Innovation and Technology (DoIT) is seeking a Network Specialist to join our team. This is a foundational, junior-level role responsible for providing essential support to our senior Network Engineers in managing and maintaining the City's extensive network infrastructure.

The City of Boston relies on DoIT to connect over 360 facilities with a Wide Area Network (WAN) and provide full-stack Local Area Network (LAN) support to over 60 critical sites. You will be instrumental in the deployment and maintenance of thousands of wireless access points, routers, and switches. This position offers a fantastic opportunity to gain deep, hands-on experience with a diverse, enterprise-level network environment, directly impacting City services and operations.

Responsibilities:

As a Network Specialist, you will be a vital part of the team, supporting the entire lifecycle of network equipment and projects. Your primary responsibilities will include:

  • Network Deployment and Configuration: Assist with the configuration, staging, deployment, testing, and troubleshooting of network devices across the City's WAN and LAN infrastructure.
  • Physical Infrastructure Support: Actively participate in wiring projects and installations. This involves working with Ethernet (Cat5e/6/6a), fiber optic cabling, and other physical connectivity technologies to ensure robust data transmission.
  • Logistics and Inventory Management: Manage the moving, coordinating logistics, and physical racking of new and replacement network equipment (switches, routers, firewalls, servers) across City facilities. Maintain accurate inventory records and asset tracking.
  • Monitoring and Maintenance: Perform routine health checks, proactive monitoring, and firmware maintenance on equipment from a variety of vendors.
  • Documentation and Knowledge Transfer: Assist in creating and updating technical documentation, network diagrams, standard operating procedures (SOPs), and asset inventories to ensure continuity and knowledge sharing within the team.
  • Incident Response: Provide Tier 1/2 support for network-related incidents, performing initial diagnostics and escalating complex or major issues to senior Network Engineers while maintaining clear communication with stakeholders.

 

Minimum Entrance Qualifications:

 

  • Education/Experience: Two (2) years of experience preferred. An Associate's degree may substitute for one (1) year of experience.
  • Networking Knowledge: Foundational understanding of core networking concepts (TCP/IP, subnetting, switching, routing basics, wireless technologies). Familiarity with CCNA concepts is required.
  • Physical Proficiency: Proven ability to work safely and efficiently in data closets and wiring environments. Ability to lift and move network equipment (up to 50 lbs) and utilize basic hand tools.
  • Communication: Excellent written and verbal communication skills, with the ability to interact professionally and clearly with both technical colleagues and non-technical City staff.
  • Soft Skills: A strong willingness to learn, adapt, and work collaboratively in a dynamic, high-stakes municipal environment.

The most successful candidate will possess the following attributes and experience:

  • Broad Technology Experience or Interest: Exposure to or basic experience with networking equipment from diverse vendors such as Cisco, Juniper, Aruba, or Ciena.
  • Adaptability to Specialized Equipment: A proven ability and enthusiasm to rapidly learn and adapt to specialized networking equipment and protocols beyond standard commercial offerings.
  • Proactive Learner: Actively pursues knowledge and skills, perhaps demonstrated by in-progress certifications (e.g., CCNA, JNCIA, ACMA) or self-study in areas like network automation or cloud networking.
  • Organizational Skills: Exceptional attention to detail and ability to coordinate complex logistics for equipment moves and deployments across multiple facilities.
  • Public Sector Interest: Interest in or experience working within a municipal, public sector, or large-scale institutional environment. 

 

Boston Residency Required.

 

Terms:

Union/Salary Plan/Grade: MM1-6 

Hours Per Week: 35 hours

 

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.