City of Boston

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Administrative Secretary

Req ID
2025-30999
Dept
Inspectional Services Dept
Position
Regular Full-Time
Location
Isd Administrative Div.
Salary Min
54,787.54
Salary Max
83,417.55
Union
SE1
Openings
1
Posting End Date
2/13/2026
Contact Email
Mari.Flaherty@boston.gov

Overview:

This is a provisional appointment.

 

Under the general supervision of an employee of a higher grade, will provide administrative and technical support in the Building Division.

Responsibilities:

  • Will assist customers in all aspects of the Inspectional Services Department business, including the automation
    of the building permitting process, which will include assisting customers in entering applications on-line,
    providing technical support, being the point of contact in disseminating information, answering inquiries, and
    explaining building codes and regulations to the public.
  • Will also provide a checklist to assist in the requirements of the permitting process.
  • Must organize data and prepare reports.
  • Will work with the State Building Code, Boston Zoning Code, TPX system, and other computer programs.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Must have at least four (4) years of experience in reviewing Building Department records, assisting the public in
    resolving complaints.
  • BA preferred and may substitute for two (2) years of required experience.
  • Assist in the administration and coordination of activities of the Department.
  • Explains Department policies and procedures, laws, rules, and regulations to the general public and to other
    agencies.
  • Good communication and organizational skills.
  • Knowledgeable in the State Building Code, Zoning Code, and other federal, state, and city regulations and laws.
  • Able to follow complex instructions and to communicate effectively with employees and the general public.
  • Knowledge of Microsoft Office, Google Suite, and TPX.

Boston Residency Required.

 

Terms:

Union/Salary Plan/Grade: SENA/MM1/4

Hours per week: 35

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.