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Head Clerk

Req ID
2025-29866
Dept
Parks Department
Position
Regular Full-Time
Location
Parks Department
Salary Min
42,692.82
Salary Max
59,324.68
Union
AFE
Openings
1
Posting End Date
10/28/2025
Contact Email
Linda.Li@boston.gov

Overview:

This is a provisional appointment.

 

Brief Job Description (essential functions of the job):

 

Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.

Responsibilities:

  • Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy.
  • Screens sign in/out logbook.
  • Performs other duties as required.

Minimum Entrance Qualifications:

  • At least three (3) years of full-time, or equivalent part-time, office experience in an administrative position. 
  • A bachelor's degree in a related field may be substituted for two (2) years of the required experience; an associate's degree in a related field may be substituted for one (1) year of the required experience.
  • Must have a thorough understanding of all aspects of the Microsoft Office Suite products.
  • Knowledge of routine office procedures.
  • Ability to analyze data and other pertinent information.
  • Strong oral and written communication skills required.
  • Ability to exercise good judgment and focus on detail as required by the position.
  • Ability to deal tactfully with the public both on the phone and in person.
  • Fluency in Spanish or another secondary language is preferred.

CORI CHECK REQUIRED

 

BOSTON RESIDENCY REQUIRED

 

Terms:

Union/Salary Plan/Grade:  AFSCME/RA-12

Hours per week:  35

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.