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Regional Operations Manager

Req ID
2025-29774
Dept
Boston Cntr - Youth & Families
Position
Regular Full-Time
Location
BCC003 - Central Office
Salary Min
89,422.09
Salary Max
115,958.48
Union
MYO
Openings
1
Posting End Date
10/8/2025
Contact Email
ramon.rodriguez@boston.gov

Overview:

Under the direction of the Director of Operations, the Regional Operations Manager will be responsible for the oversight of the day-to-day operations and delivery of core services at 6-8 community centers.

Responsibilities:

  • Supervision and evaluation of Center Directors within their respective region.
  • Serving as lead in addressing ongoing personnel and labor matters at BCYF sites as it relates to employee conduct.
  • Management of internal BCYF communications and data systems including but not limited to performance management reporting, data collection and general departmental communication.
  • Ensuring the safety standards of facilities and equipment through departmental procedures regarding facility usage and facilitating repairs and capital improvements where necessary.
  • Ensuring that sites within their region are supporting the programmatic needs of the community and adhering to established departmental program standards.
  • Supporting community centers as needed regarding program budget development, community relations, constituent needs and site management, including site council/advisory board collaboration.
  • A comprehensive understanding and enforcement of BCYF protocols and procedures as outlined in the BCYF Operations Manual and the City of Boston policies and procedures.
  • Facilitation of hiring, assignment and deployment of core staff within a region.
  • Coordinating and facilitating monthly regional meetings to discuss relevant departmental information and ensure timely communication of important deadlines and initiatives.
  • Assisting in the on-going development and implementation of BCYF's emergency response plan.
  • Performs other duties as assigned. 

Minimum Entrance Qualifications:

  • Five (5) years of management, supervisory and administrative experience preferably at a community center or other site-based community service provider.
  • Bachelor's degree preferred.
  • Ability to exercise good judgment and focus on detail as required by the job. 
  • Excellent communication skills.
  • Knowledge of facility management including programmatic scheduling, technology and emergency response.
  • Experience with enterprise technology systems, including but not limited to MS Office and web-based applications.

 

CORI and SORI check required .

Boston Residency Required.

 

Terms: 

Union/Salary Plan/Grade: Non-Union/MO-11

Hours Per Week: 35

 

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.