Brief Job Description (essential functions of the job):

Under the general direction of the Commissioner, serves as the Director of Human Resources for Boston Centers for Youth & Families (BCYF). Performs work under considerable difficulty in matters assigned by the Commissioner's Office to manage BCYF.

• Supervises the personnel unit and oversees the day-to-day business functions including payroll processing and full cycle recruitment of all Boston Centers for Youth and Family services (BCYF).
• Oversees and directs all activities of the Human Resource Unit and ensures effective and efficient operations. Job responsibilities will include: 1) Workforce management and development, 2) Developing, implementing, and updating Human Resource policies and procedures, 3) Developing training programs in accordance with applicable city, state, and federal laws, collective bargaining agreements, and/or departmental rules and regulations and/or departmental rules and regulations. This includes administrative, technical, and professional duties in the areas of position development, classification & compensation; vacancy management; recruitment, selection & onboarding; labor relations; performance appraisal, benefits administration, and a coordinating role in ongoing staff and professional development; as well as technical work in developing, maintaining and ensuring compliance with the personnel policies and procedures of BCYF.
• Acts as liaison for the City's Office of Human Resources, Office of Labor Relations, and Law Department on employment and related matters.
• Represents the department in first-level labor relations matters, including union grievance procedures and dispute resolution.
• Maintains communications with appropriate union officials for exchange of information, formal and informal discussion of union-management affairs and related matters; assists with impact bargaining obligations, execution of progressive discipline and grievance processes.
• Represents BCYF at personnel-related hearings and investigations.
• Testifies in forums including, but not limited to, MCAD, union grievances/arbitrations, and other litigation as necessary.
• Provides guidance to department employees and management on issues concerning various city policies, including ADA, FMLA, residency, attendance, Small Necessities Leave Act, medical leaves, and harassment.
• Serves as the departmental Criminal Offender Record Information (CORI) and Sexual Offender Registry Information (SORI) authorized agent and oversees all CORI and SORI background checks.
• Oversees the orientation process for all new employees.
• Manages all personnel, human resources, and labor related records & information; oversees the analysis, maintenance, and communication of such as required by law.
• Mediates problems between employees; works to improve communication within and between groups; answers questions from leaders and supervisors concerning personnel policies and procedures.
• Prepares employee separation notices and related documentation and conducts exit interviews to determine reasons behind separations.
• Prepares reports and recommends procedures to reduce absenteeism and manage retention goals.
• Collaborates with management staff on the design and implementation of a training and professional development program for all employees.
• Coordinates annual projects such as performance evaluations and benefits open enrollment.
• Responsible for all personnel transactions department-wide and serves as the department's official Keeper of Records.
• Performs related work as required.

• Applicants must have five (5) years of experience in either human resources or labor relations including four (4) years in a supervisory capacity, preferably in a municipal setting. A bachelor's may be substituted for two (2) years of the required experience.
• Excellent oral and written communication and organizational skills.
• Knowledge of budget preparations and procedures, BAIS, HCM (PeopleSoft). 
• Proficiency in Microsoft applications and Google Suite.
• Working knowledge of human resources policies and procedures such as ADA, FMLA, Worker's compensation, etc. highly preferred.
• Must have familiarity with the Administration/HR/Labor Relations.
• Ability to work independently under deadlines and with sensitivity to confidential matters.
• Ability to establish and maintain effective working relationships with employees and managers.
• Ability to exercise good judgment and focus on detail as required by the job.
• C.O.R.I. Check Required.  S.O.R.I. Check Required.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/MM2-10

Hours per week: 35