This is a provisional appointment.

Under general supervision, the Digital Recording and Records Librarian is assigned to the Operations Division of the Boston Police Department and manages and directs the maintenance, retrieval, and dissemination of all digitally and magnetically recorded media and records housed by the Division. The Digital Recording and Records Librarian utilizes the Department’s Digital Logging Recorder (DLR) to research and retrieve audio and other media or 911 payload recordings to support public records requests made by Department personnel and external parties. The Digital Recording Librarian utilizes various Department and Division databases, including the Computer Aided Dispatch (CAD) system, 911 call management system, and the Department’s Records Management (RMS) system, to assist with the reconstruction and dissemination of incident-related data handled and produced by the Boston Police Department.  

Essential Duties and Responsibilities: 

• Catalogs and maintains the Boston Police Department’s library of magnetic, digital, and other records storage media.
• Retains all audio, video, and written records for retrieval by authorized parties/outside agencies in accordance with applicable Boston Police Department rules and regulations and related state and federal laws and regulations.
• Generates and disseminates all reports and requests for audio, video, and written records from authorized parties in accordance with all Boston Police Department rules and regulations and related state and federal laws and regulations, this includes text-to-911 transmissions. 
• Maintains a complete and cataloged record of all records requests received and all information disseminated to internal Department staff and external parties, including EMS, Fire, State Police, District Attorneys, Insurance Companies, Legal Parties, and other agencies (federal and otherwise).
• Acts as an authorized “keeper of the records” for all audio, video, and written records maintained and distributed by the Operations Division.
• Purges and destroys all data, audio, video, written documents, media, and related information or records in accordance with Department rules, directives, regulations, and all applicable state and federal laws and regulations.
• Prepares statistical reports on workload and library inventory at the request of the Commander(s) or Director of the Operations Division.
• Reports any malfunctioning or inoperable systems or equipment used to perform job duties to the Operations Commander(s), Director, supervisor, or other authorized parties.
• Coordinates all maintenance and service activities on all systems and equipment used to perform job duties.
• Becomes familiar with any new data processing procedures and programs that may be utilized.
• Testifies in court or departmental proceedings related to job duties.
• Maintains strict confidentiality regarding all sensitive information, conversations, and records exposed while performing job duties.
• Assists Department personnel and external parties with questions related to library inventory and retrieval requests.
• Operates general office equipment, including but not limited to telephone, fax machine, copier, scanner, and computer systems.
• Participates in ongoing training as required. 
• Performs related work as required.

• All applicants must be certified as a 911 call-taker in the Operations Division and be familiar with the operation of 911-related equipment and technology.
• Three to five (3-5) years of experience as a 911 call-taker, dispatcher, or combination. 
• High school diploma required. Associate's or Bachelor's degree preferred. 
• Obtain certifications in NCIC/CJIS, Massachusetts Certified Telecommunicator, Basic telecommunications, NIMS/ICS, and other various training as required.
• Must be able to type a minimum of 35 words per minute.
• Possess excellent oral and written communication, as well as organizational and interpersonal skills.
• Must be able to read and communicate clearly in English.
• It is strongly preferred that applicants have strong analytical skills and experience archiving, cataloging, and retrieving data and information from various sources and electronic databases.
• It is strongly preferred that all applicants possess knowledge of the Boston Police Department radio system and Departmental Rules, Regulations, and protocols pertaining to policing and response priorities.
• Have a professional telephone demeanor.
• Must be able to work professionally and courteously with co-workers and supervisors in a fast-paced, diverse, and high-pressure environment.
• Must demonstrate the knowledge and ability to work effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.
• Computer literacy is required, particularly when working in an MS Windows environment.
• Competency with Microsoft applications and Google Suite.
• Ability to exercise good judgment and focus on detail as required by the job.
• Able to work both independently and as part of a team.

A CRIMINAL RECORD CHECK IS REQUIRED

PRE-EMPLOYMENT DRUG TEST, PHYSICAL AND PSYCHOLOGICAL EVALUATION REQUIRED

BOSTON RESIDENCY IS REQUIRED FOR THE FIRST TEN (10) YEARS OF EMPLOYMENT

APPLICANTS WILL BE SUBJECT TO HEARING AND VISION TESTING

Work Environment:

General emergency communications center environment with air conditioning, fluorescent lighting, and computer equipment. Performance of duties will sometimes involve situations that may include exposure to stress and vicarious (secondary) trauma.

The Operations Division is a 24-hour/7-day-a-week operation with three (3) working shifts. Digital Recording and Records Librarians may occasionally be required to work additional hours outside of regular business hours as required by operational needs. 

THIS POSITION IS DEEMED ESSENTIAL, AND PERSONNEL MUST REPORT TO WORK DURING EMERGENCY SITUATIONS AND ADVERSE WEATHER CONDITIONS.

Terms & Compensation:

Union/Salary Plan/Grade: SEIU/RL-19

Hours per week: 35

Full-time hourly, Exempt-Administrative, benefitted, union position

Paid time off includes sick, vacation, and personal days