The Age Strong Shuttle Driver provides door-to-door transportation service to Boston’s older adults. The Driver is responsible for providing prompt, courteous and safe transit to passengers while following traffic laws, and pre-scheduled routes.   

• Provide door-to-door transportation service to Boston’s older adults.
• Utilize navigation technology to follow the most optimal route.
• Follow directions and adjust to day-of schedule changes; maintain an organized travel schedule.
• Carry out daily maintenance checks and report irregularities.
• Record and report accurate daily counts of mileage and other data.
• Ensure the assigned vehicle is sufficiently fueled and always ready for use.  
• Assist clients with mobility limitations or challenges, assist with wheelchair securement, loading and unloading bags, etc.
• Keep vehicle clean and free of debris. Take vehicle for routine maintenance wash. Report when vehicle is in need of detailing service to maintain interior and exterior cleanliness.
• Flexible schedule as some nights and weekends are required.
• Assist with Commission events as needed.
• Comply with the City of Boston policies and procedures, protecting client information and its confidentiality.
• Perform related work as required.

• Minimum of three (3) years of proven driving experience serving the public, including those with limited mobility.
• High School Diploma or General Education Degree (GED) is required.
• Customer service experience preferred.
• Strong work ethic. Punctual with a strong attendance history.
• Knowledge of first aid & CPR preferred.
• Knowledge of Boston roads, traffic laws and regulations, and attentive use of defensive driving techniques.
• Ability to operate wheelchair lifts.
• Familiarity with the use of GPS devices.
• Ability to lift up to 50 lbs.
• Ability to operate a variety of vehicle types.
• Ability to remain calm in stressful driving situations.
• Experience and comfortability working with diverse communities, delivering services to a multiracial, multigenerational, multicultural, and multilingual population. 
• Professional, adaptable, and friendly attitude.
• Excellent interpersonal skills.
• Problem-solving ability.
• Ability to exercise good judgment and focus on detail as required by the job.
• Experience in typical office software systems (Microsoft Office Suite or equivalent) preferred. 
• Bilingual preferred.
• A valid Mass driver’s license is required. 
• Excellent driving record (applicant must provide an official driving record from the Registry of Motor Vehicles).
• Physical examination is required, including a pre-employment drug test.

Subject to CORI check.

BOSTON RESIDENCY REQUIRED

Terms:

Union/PayGrade/PayScale: AFSCME/RA-11

Hours per week: 35