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Project Manager

Req ID
2024-28158
Dept
Dpt of Innovation & Technology
Position
Regular Full-Time
Location
ASD-Mgmt Information Systems
Salary Min
77,085.65
Salary Max
114,228.89
Union
SE1
Openings
1
Posting End Date
2/7/2025
Contact Email
estelle.tshitengesheriff@boston.gov

Overview:

This is a grant-funded position, funded through the Multilingual Digital Experience Grant, and expected to last until December 2026 

The Department of Innovation and Technology (DoIT) is leading the digital transformation of government in the City of Boston. Partnering with almost every City department, we implement technology solutions to modernize business processes, create world-class experiences for our constituents, and develop tools and practices to create a data-driven approach to City operations. Reporting directly to the Chief of Staff and working closely with the DolTs Special Projects Manager, the City of Boston's Department of Innovation and Technology is seeking an experienced Project Manager to work with DoIT leadership on key strategic projects across various City departments. 

Responsibilities:

The Project Manager will be highly involved in managing diverse and complex technology and/or business process projects (e.g., software implementations) and will demonstrate a proven ability to work cross-departmentally and with diverse stakeholders to implement organizational change. The project manager will also provide knowledge transfer and support to internal stakeholders post-implementation. 

 

The Project Manager in the Department of Innovation & Technology (DoIT):

  • Works with all organizational levels, groups, and external vendors and continuously briefs the Chief of Staff or other City Leaders on where all projects stand.
  • Develops and manages project plans, identifies and manages risks, and establishes ongoing clear communication with all project stakeholders.
  • Produces tools, templates, process documents, and other materials with other project management staff in DoIT and other departments, especially for those assigned projects. 
  • Creates, develops, and maintains all project management documentation and reporting for assigned projects.
  • Assists with creating and implementing departmental policies, procedures, and governance models related to assigned projects. · 
  • Performs related work as required. 

 

Minimum Entrance Qualifications:

  • Applicants must possess at least three (3) years of full-time or equivalent part-time professional project management experience. A bachelor's degree in business, IT systems, computer science, or a related field is highly desired and may be substituted for two (2) years of the required experience. 
  • Experience in the public sector is highly desired. 
  • Experience with Contact Center software is highly desired.
  • Must have demonstrated knowledge and experience with best practices in project management. 
  • Ability to self-manage, troubleshoot, and understand when to escalate sensitive priorities &/or raise issues with executive staff/stakeholders.
  • Offer excellent personal and team management, as well as diplomatic skills. 
  • Must have strong written and oral communication skills and have demonstrated an ability to work effectively in a hierarchical team environment.
  • Must have the ability to exercise good judgment and be able to focus on details as required by the job.

 

BOSTON RESIDENCY REQUIRED -

You must live within Boston city limits at the start of your employment. Residency will be verified.

 

Terms:

Union/Salary Plan/Grade: SENA/ MM1-8

Hours per week: 35

 

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.