City of Boston

Head Clerk

Req ID
2024-28147
Dept
Inspectional Services Dept
Position
Regular Full-Time
Location
Isd Building&Structures
Salary Min
42,442.82
Salary Max
59,074.68
Union
AFF
Openings
2
Posting End Date
2/13/2025
Contact Email
Mari.Flaherty@boston.gov

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under general supervision, interprets policies, rules, and regulations.

Responsibilities:

  • Receives requests, instructions, or information pertaining to all aspects of the Permit Application Payment Process for Inspectional Services. 
  • Investigates reconciliation records, payment files, and other information resources to obtain necessary information for any requested reports.
  • Classifies information according to office procedures. 
  • Transfers and posts information to records. 
  • Sends, routes, and relays forms, materials, and information.
  • Maintains files, filing, and typing of forms, memos, letters, and other materials. 
  • Processes forms, checking them for accuracy and completeness. 
  • Answers and places telephone calls. Gives information to the general public. 
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
  • Familiarity with payment of the permit applicant process and Permit Counter preferred. 
  • Working knowledge of Microsoft Word and Excel preferred. 
  • A multi-lingual candidate is preferred. 
  • Applicants meeting the minimum entrance qualifications will be considered for this position.
  • Ability to exercise good judgment and focus on details as required by the job.

BOSTON RESIDENCY REQUIRED

 

Terms:

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35 

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