Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following:  greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing and filing.

Typical Duties:

Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:

• Greets and directs library patrons in person and over the phone, providing simple direction and information.
• Gives out and interprets BPL policies and procedures in a professional and courteous manner.
• Identifies and refers problems to their supervisor.
• Charges and discharges books and other materials, receives and records fines.
• Interviews applicants for library cards and verifies identification.
• Prepares periodicals for circulation and maintains the periodical collection.
• Books museum passes.
• Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
• Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for.
• Assists in maintaining bulletin boards and exhibition cases.
• Typing/word processing simple forms and records.
• Compiles basic statistical records.
• Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges.
• Uses and assists patrons in the basic use of a variety of library owned technological equipment, e.g. photocopier, public computer signup systems, audiovisual equipment.
• Sorts and routes U.S. Mail.
• Attends training when directed.
• Performs other related duties as required.

• Education: High school graduate or GED.
• Experience: None required.
• Tact in dealing with people; good oral skills; good judgment and dependability.
• Ability to work cooperatively with staff; demeanor appropriate to the workplace.
• Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position.
• Good judgment, tact in dealing with people, dependability, good attendance, and punctuality record.
• A typing test will be given - speed: 30 wpm.
• Haitian Creole and/or Spanish Languages are desirable.
• Ability to exercise good judgment and focus on detail as required by the job.
• CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade:  AFSCME/LA-3

Hours per week:  35