The Seasonal Staff Assistant is responsible for providing excellent customer service and information to clients, visitors, volunteers, and the general public on the phone and in the office; acts as a liaison between clients and on-site staff; assists with general intake information; notifies on-site staff of visitors with scheduled appointments, as well as walk-in inquiries. The Seasonal Staff Assistant is also responsible for checking in patrons electronically via our membership system (PM) as well as leading, executing, and fostering a welcoming environment.

• Answers and follows through with phone calls.
• Data entry of general intake information and assistance with general office work as needed.
• Prompt opening and closing of the reception area, including doors, phones, and computer system.
• Maintains the reception lobby and other related public areas in a clean and orderly manner, including displays of brochures and pamphlets.
• Complies with training and cross-training requirements.
• Works with compliance with the center's confidentiality guidelines and procedures.
• Employs a welcoming, respectful, and responsive manner at all times.
• Performs related duties as required.

• Two (2) years of experience in administrative work is required.
• Appropriate education may be substituted for the required experience on a prorated basis.
• Working knowledge of computers: Word, Excel, etc.
• Ability to type 30 wpm.
• Good verbal and written skills are preferred. 
• Ability to work effectively in a multicultural, multi-ethnic work environment.
• Ability to identify potentially undesirable or harmful conditions developing and take action to defuse them.
• Ability to exercise good judgment and focus on detail as required by the job.

Anticipated Start Date:  (ASAP)                                      

Anticipated End Date:   September 2, 2024

C.O.R.I & S.O.R.I check required.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary/Grade: Non-Union/$25.00 per hour

Hours per week: 35