The City of Boston Law Department seeks a highly motivated and results-oriented Law Office Manager to join our dynamic team under the direction of the Corporation Counsel. The Office Manager plays a pivotal role in ensuring the smooth and efficient day-to-day operations of the Law Department, providing exceptional support to our attorneys, and fostering a positive client experience. This role is responsible for the administrative management of the Law Department and its satellite offices, including supervising all administrative staff and managing the physical space.   

Human Resources Management:

• Acts as the department's HR/personnel officer and performs all associated duties, including but not limited to maintaining personnel benefits, leaves of absence, employee records, and compliance.
• Lead team efforts for recruitment, hiring, staffing, and general human resources operations, including payroll, benefits, professional development, and performance management.
• Supervise Law Department Support Staff, including but not limited to setting clear performance goals, providing regular feedback, and conducting performance reviews of support staff.

Strategic Office Management:

• Develop, document, communicate, and implement department policies, practices, and procedures.
• Ensure all staff are trained and compliant with department processes, fostering a culture of efficiency and optimized department productivity.
• Interacts with other departments (OBM, OHR, etc.) and attends meetings as required.
• Manage the strategy and planning of local office meetings and special events. 

Facilities Management:

• Oversee office maintenance and supplies and process requests to pay office invoices, ensuring a professional and functional work environment.
• Coordinate space planning and renovations as needed.
• Manage the department's relationship with local building management and security.

Financial Oversight:

• Manages the department's budget, ensuring responsible allocation of resources and overseeing financial reporting, accounting, billing, and bookkeeping.
• Assist department management with developing the office's annual budget.
• Oversee accounts payable and receivable.
• Responsible for all department procurement functions, including managing outside vendor relationships.

Technology Integration:

• Ability to learn the functionality of legal practice management software and its function in supporting and organizing the Law department's legal work is essential.
• Works closely with the Operations Analyst to maintain and troubleshoot office technology infrastructure (including coordinating effectively with IT vendors and the Department of Innovation and Technology).
• Perform related work as required.

• Five to seven (5-7) years of professional services management experience, preferably in a multi-office law firm.
• A bachelor’s degree (or equivalent work experience) is required, and a degree in legal studies, paralegal studies, or business administration is a plus.
• Must be proficient in Microsoft Office Suite, Google Suite, legal practice management software, and relevant cloud-based applications.
• Experience working with BAIS Financials and BAIS HCM is preferred.
• Solid understanding of office management from a financial, operational, and human resources perspective.
• Proven record of aligning administrative services and resources, resulting in efficient and successful strategies
• Ability to prioritize tasks, manage multiple deadlines, and work independently with accuracy and attention to detail.
• Ability to develop and uphold accountability standards.
• Ability to work in diverse teams and experience building strong relationships across a range of functional areas and seniority levels.
• Proven record of building and leading high-performing teams.
• Ability to communicate and work well with other City departments.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary/Grade: EXM/MM2-8

Hours per week: 35