City of Boston

Senior Technical Process Analyst

Req ID
2024-27576
Dept
Dpt of Innovation & Technology
Position
Regular Full-Time
Location
ASD-Mgmt Information Systems
Salary Min
77,085.65
Salary Max
114,228.89
Union
SE1
Openings
1
Posting End Date
12/20/2024
Contact Email
estelle.tshitenge@boston.gov

Overview:

Sr. Technical Process Analyst is responsible for the scoping, procurement and analysis of technology solutions which aid business improvement across the City on a repetitive and an ad hoc basis.

Responsibilities:

  • Acts as a liaison between DoIT and other Departments in assessing business needs and advising on procurement processes to increase efficiency and improve service delivery.
  • Ensure that business cases for technology projects contain complete financial information, including quantification of development, implementation, and ongoing operational costs and benefits, including magnitude and method of realization.
  • Use the City's Project Management tools to construct and maintain various project portfolios to support recommendations and decision-making by IT governance individuals and groups.
  • Provide advice to the CIO and other Departmental leadership on emerging trends and best practices in technology solution procurement.
  • Assist in the management of third-party service provider contracts to ensure that the City optimizes and leverages its contracts for the benefit of all City departments.
  • Assist in the drafting and issuance of procurement packages, including Request for Proposals (RFPs).
  • Collaborate with City of Boston project stakeholders to gather and document project requirements.
  • Collaborate with application developers to translate business requirements to technical specifications.
  • Serves as a member of the Department of Innovation and Technology Operation’s team and performs ad hoc financial analysis, IT policy writing, and financial/administrative planning, as directed.
  • Facilitates vendor outreach utilizing tools such as the City’s Supplier Portal.
  • Enters various financial transactions, including but not limited to requisitions, purchase orders, receipts, invoices, bids, and contracts.
  • Analyze data from the City’s financial system to implement improvements to DoIT’s procurement process.
  • Perform other related duties as required.

 

Minimum Entrance Qualifications:

  • Applicant must possess at least three (3) years of full-time, or equivalent part-time, professional experience in a financial planning and analysis position, preferably with an emphasis on technology. A bachelor's degree in business, finance, information technology management, or a related field is preferred and can be substituted for two (2) years of experience.
  • Ability to work independently with little direct oversight.
  • The candidate needs to be a quick learner with the ability to manage multiple initiatives simultaneously.
  • Applicant must have strong communication skills and have demonstrated an ability to work effectively in a team environment.
  • Strong understanding of business drivers in an IT environment.
  • Strong written and oral communication skills.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Experience in the public sector is highly desired. Knowledge and experience in project portfolio management are a plus.




BOSTON RESIDENCY REQUIRED

You must live within Boston city limits at the start of your employment.

 

Terms:

Union/Salary Plan/Grade: SENA/ MM1-8

Hours per week: 35

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