The City of Boston seeks to hire a Senior Director of HR Operations to support the Executive Director of People and Culture in the oversight and delivery of core human resources functions in the City of Boston. As a key leadership role in the City’s People Operations Cabinet, the Senior Director will oversee critical teams including all HR systems and technology, central records management, HR customer service, and centralized leaves management.
The Senior Director oversees the strategic planning, implementation, and management of human resources operations to support a City of Boston Human Resources function that aligns with the three core values of the City’s People Operations Cabinet. These values aim to create an environment that is:
1) Clear, consistent, and predictable,
2) Informed and responsive, and
3) Human-centered.
This role requires a strong combination of leadership, operational excellence, and HR expertise to ensure the smooth functioning of HR processes and services across the organization.
This role sets the vision and strategy for several of the City's central HR teams to optimize efficiencies, create consistency in quality of practices, set and monitor key performance indicators, and ensure organizational compliance, while maintaining a customer focus. The Senior Director is responsible for maintaining, improving, and championing all HR technology systems used by the City of Boston workforce. Key responsibilities of this position include:
This leadership role requires strong problem-solving and relationship-building skills, with a strong knowledge of the principles and practices of human resources and ability to relate well with individuals from a wide variety of backgrounds and identities. This role also requires comfort with and skill in managing complex, user-facing technology projects and systems.
Successful candidates will have a style that is purposeful and directed at getting things done effectively and respectfully. The working environment will present a great deal of challenge and pressure, and people and problems must be handled with care, confidence, and determination.
BOSTON RESIDENCY REQUIRED
Terms:
Union/Salary/Grade: Non-Union/MM2-13
Hours per week: 35