City of Boston

Senior ADA Program Manager

Req ID
Public Works Department
Regular Full-Time
Pwd Central Off. Admin.Rm714
Salary Min
Salary Max
Posting End Date
Contact Email


Reporting to the Deputy Chief of Streets for Infrastructure and Design or designee.

We are seeking an experienced Americans with Disabilities Act (ADA) Program Manager to lead the administration and coordination of the City’s accessible public rights of way initiatives. The ideal candidate should have extensive knowledge of ADA requirements, experience working for a public entity, and experience working to support municipal compliance with a settlement or consent decree related to the ADA. In compliance with an active consent decree, this position will dedicate the majority of their time to responsibilities related to access for people with Mobility Disabilities to the City’s Pedestrian Facilities.


  • Leads the administration of the City’s ADA pedestrian facilities initiatives including a Citywide ADA Implementation Plan and ongoing Consent Decree regarding curb ramps.
  • Facilitates communication and collaboration among City departments, external agencies, and stakeholders to ensure consistent adherence to Federal, State, and City accessibility standards.
  • Contributes to the coordination, review, and strategic planning of infrastructure projects and capital development within the Streets Cabinet.
  • Serves as the Streets Cabinet's primary point of contact and liaison to the Disabilities Commission and also interfaces with the Landmarks Commission.
  • Monitors the City’s progress and compliance with the Consent Decree including coordination with the City Law Department and, in collaboration with peer leaders in the Infrastructure and Design Department, directs capital project development and implementation to that end.
  • Organizes and leads interdepartmental and interagency coordination meetings, and attends a range of internal, external, and public meetings as a representative of the Boston Streets Cabinet.
  • Develops, reviews, and updates policies, procedures, and practices to ensure compliance with ADA pedestrian facilities requirements and best practices.
  • Develops and conducts training programs on accessibility standards and City processes regarding ADA pedestrian facilities programs.
  • Oversight and project management of consultant contracts.
  • Maintains accurate records, prepares reports, and provides updates on ADA compliance activities and initiatives.
  • Remains current on Federal and State accessibility standards and court decisions affecting disability rights, ensuring organizational compliance.
  • Receives and implements feedback from community groups, disability advocacy organizations, and the Mayor’s Commission for Persons with Disabilities on accessible designs, policies, and procedures.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Five (5+) or more years of experience related to ADA-accessible facilities including but not limited to analyzing and developing policies and programs, managing resources, and implementing strategies to ensure program compliance in a complex organization. Two (2) years of supervisory or management experience required.
  • A degree in public administration, construction management, civil engineering, urban planning, or architecture; and experience specific to Accessible Pedestrian Facilities is preferred.
  • In-depth knowledge of current Federal and State disability access standards.
  • Experience in evaluating or assisting public entities in evaluating the accessibility of facilities under Title II of the ADA and Section 504.
  • Knowledge of the legal landscape of ADA compliance including working for or assisting public entities to implement ADA Transition Plans or Consent Decree Implementation Plans under legal settlement.
  • Excellent oral and written communication and organizational skills.
  • Proficiency in Microsoft applications, and Google Suite.
  • Experience with capital planning and construction is strongly preferred.
  • Strong leadership, interpersonal, and communication skills to collaborate with City officials, engineers, lawyers, disability advocacy groups, and other internal and external stakeholders.
  • Ability to exercise good judgment and focus on detail as required by the job.


Union/SalaryPlan/Grade: MM1-10
Hours per week: 35


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