City of Boston

Program Administrator

Req ID
Office of Equity
Regular Full-Time
Boston City Hall
Salary Min
Salary Max
Posting End Date
Contact Email


The Equity and Inclusion (E&I) Cabinet of the City of Boston is seeking a creative, self-driven, equity and inclusion-enthusiast who wants to make a positive impact on Boston’s diverse communities as a Program Administrator. The Program Administrator will be responsible for the direct operations of the Equity and Inclusion Coordination Network (“E&I Network”) and the Equity and Inclusion Academy Program (“E&I Academy”), two intentional and results-driven initiatives of the E&I Cabinet to improve social determinants of health for the historically excluded communities represented in our cabinet.


The E&I Network will be the internal infrastructure responsible for embedding equity and inclusion standards throughout the City of Boston. Each E&I Network member will be an employee on the core team of a cabinet or cabinet-level agency in the City of Boston whose full-time role will be to work to achieve equity and inclusion in their own cabinet or agency’s policies, programs, and practices by operationalizing equity and inclusion processes and goals in a manner tailored to their respective cabinet or agency. E&I Network members will be in frequent communication with each other and the E&I Cabinet staff. The Program Administrator will create and sustain the infrastructure of the E&I Network under the direct supervision of the E&I Director of Policy and Research. 


The E&I Academy is a transformative series of meticulously crafted learning experiences designed by the Equity and Inclusion Cabinet for City employees.The goals are to build trust across lines of difference, foster our sense of belonging, and equip participants with appropriate tools to better serve our City’s diverse populations. The Program Administrator will build upon the learnings of the pilot of the E&I Academy to establish and maintain the E&I Academy as a permanent program under the direct supervision of the E&I Chief of Staff.


Learn about the Equity & Inclusion Cabinet at


Coordinate the E&I Manager Network:

  • Schedule, establish agendas for, facilitate, and ensure follow-up from meetings of the E&I Network and its meetings with E&I Cabinet staff.
  • Promote the cross-cabinet work of the E&I Network by establishing channels of communication and opportunities for collaboration.
  • Update E&I Network on the citywide work of the Equity and Inclusion Cabinet.
  • Identify foundational training and ongoing learning opportunities of best practices equity and inclusion work in local government and related topics, e.g. accessibility, accountability, belonging; and ensure that E&I Managers are receiving the necessary training.
  • Conduct best practices research for E&I Managers if the issue affects multiple cabinets or agencies.
  • Collect and synthesize individual reports to present to the Senior Leadership Team of the E&I Cabinet on a regular basis.
  • Coordinate with members of the E&I Cabinet, the E&I Network members, and Cabinet Chiefs across the City to assist in the development of a collective citywide Theory of Change for the E&I Network.
  • Ensure that recommendations from the work of the E&I Network and its members are presented to E&I Cabinet leadership so that they are incorporated into E&I Cabinet’s vision, mission, theory of change, goals, and objectives, and the City of Boston’s overall approach to equity and inclusion.
  • Build relationships with and provide expertise and support to various City of Boston cabinets and cabinet-level agencies as they hire staff who will be part of the E&I Network. 

Administer the E&I Academy:

  • Develop and implement a communications and outreach plan for program growth and expansion.
  • Recruit, respond to questions from, and register interested participants.
  • Schedule presenters and ensure that they have necessary technology and materials. 
  • Schedule spaces to hold the in-person sessions.
  • Coordinate logistics for sessions, e.g. wayfinding signage, registration, refreshments, room set-up and clean-up, fulfilling requests for accommodations.
  • Collect and evaluate feedback from participants, presenters, and observers; and identify ways to incorporate feedback in future sessions or cohorts.
  • Identify potential new presentation topics and presenters.


Other duties as assigned by the E&I Cabinet Senior Leadership Team.

Minimum Entrance Qualifications:

  • A strong ability to project manage and coordinate the needs of various stakeholders.
  • Commitment to the Mayor’s vision of building a City for Everyone that prioritizes constituents from historically excluded communities.
  • Five (5) years of experience in project/program management or operations with multiple stakeholders. One (1) year may be substituted with an associate’s degree or two (2) years may be substituted with a bachelor’s degree.
  • High school diploma or equivalent required.
  • Experience in the public sector and/or unionized environments is preferred.
  • Advanced conflict resolution and relationship building skills which result in the ability to convene parties for difficult dialogue and decision making.  
  • Exceptional organizational skills to ensure completion of required reports and projects in a timely manner.
  • Past communications experience in motivating others to join equity and inclusion initiatives is a plus.
  • Demonstrated leadership, change management, and verbal and written communication skills.
  • A problem-solving mindset that can take on a large task and operationalize the work into smaller, measurable outcomes. 
  • Outstanding judgment, patience, understanding, empathy, and tact.
  • Ability to maintain the integrity of confidential information.
  • Knowledge of Boston is a plus.
  • Working knowledge of Microsoft Office and Google Suite preferred.





Union: Non-Union

Salary Plan: MM2, Grade 8

Hours: 35 per week



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