City of Boston

Reference Librarian II, Workforce Development Librarian, Kirstein Business Library & Innovation Center

Req ID
Boston Public Library
Regular Full-Time
BPL Kirstein Business Branch
Salary Min
Salary Max
Posting End Date
Contact Email


Position Overview

Under direction of the Curator of the Kirstein Business Library & Innovation Center or delegate, responsible for carrying out the Library’s programs of service to the public with emphasis on advanced and specialized reference work, and to perform professional work requiring substantial application of professional knowledge and experience in the area of career and workforce development.


Reports to

Curator of the Kirstein Business Library & Innovation Center (P4) or other ranking staff member.



As assigned, professional and support staff.


Scope of Responsibility

  • Performs difficult and involved reference service requiring a high level of professional competence and specialized knowledge in locating materials and suggesting resources within the Library and in other libraries in the area of career & workforce development.
  • Provides general reference assistance to the public in person, on the telephone and online.
  • Assists patrons in the use of the Kirstein Business Library & Innovation Center and related library resources through personal consultation, instruction, programs, reading lists, and other means.
  • Assists in the selection of books and other materials and in the on-going evaluation and maintenance of the Library’s collections in the area of career & workforce development. 
  • Participates in and initiates special bibliographic projects.  Assists in the compilation of annotated lists and bibliographies involving book and non-book materials.
  • Promotes use of the resources and collections provided by the Library by assisting in development of discovery tools and resource guides online, developing content for the web and bibliographies, preparing written descriptions, and organizing programs.
  • Participates in developing and presenting outreach and programming activities to promote use of the Library’s collections and services in the area of career & workforce development. Responsible for oral presentations and written reports on assigned activities within the department, such as tours, and bibliographic instruction.
  • Provides instruction to the public on a variety of topics, including the use of library resources, basic computer and other information technology usage, and other personal and professional skill-building programs especially focused on those skills useful to patrons seeking business or career-related information. Works with Curriculum Coordinator to develop and implement subject-related instruction based on user need.
  • Participates in the development of interactive relationships with relevant organizations and institutions that provide career counseling and other job search assistance.
  • Assists in the training of professional and support staff and in the orientation of both staff and members of the public to the services of the department.
  • Assists with analysis of aspects of related services, operations, and collections and recommends improvements to enhance public service.
  • Participates in the development and implementation of innovative online services that connect library users with departmental collections, lowers hurdles to access for researchers, and facilitates the sharing of knowledge among users.
  • Assumes administrative responsibility for the day-to-day operation of the department in the absence of the department head or other ranking staff member.
  • Keeps current in the best practices of the profession by taking advantage of training and development activities, by reading professional literature, and by participating in professional activities.
  • Actively participates in system-wide committees, training and other professional activities.
  • Performs other related and comparable duties as assigned.

Minimum Entrance Qualifications:

  • Education - Bachelor's degree from a recognized college or university and a master's degree in library and information science from an ALA accredited library school.  Relevant subject knowledge and/or specialized training required. In exceptional instances specialized education, training and/or experience may be substituted for part or all of the educational requirements.
  • Experience - Two (2) years of appropriate library professional experience or any equivalent combination of education, experience and training sufficient to indicate ability to do the work.
  • Proficiency with MSWord, Publisher, Power Point, and Excel.
  • Ability to execute library policy.
  • Ability to plan and supervise the work of others.
  • Demonstrates initiative and independent decision making skills.
  • Communicates effectively and presents ideas clearly.
  • Ability to think creatively and innovatively.
  • Identifies, plans and prioritizes job responsibilities and tasks; determines and implements project timelines.
  • Demonstrates flexibility and the ability to adapt to change.
  • Collaborates with internal and external partners.
  • Ability to work well with staff and public.
  • Superior knowledge of bibliographical tools and resources.
  • Some evening and weekend hours. Ability to travel to off-site locations, as assigned.
  • CORI – Must successfully clear a Criminal Offenders Record Information check with the City of Boston.




Union/Salary Plan/Grade: PSA/P/2

Hours per week:35


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