City of Boston

Transition Integration Advocate

Req ID
Veterans' Services
Regular Full-Time
Veteran'S Services
Salary Min
Salary Max
Posting End Date
Contact Email


Brief job description:


The Transition Integration Advocate coordinates visits to institutions, provides potential participants with unbiased information regarding available home and community based services, participate in discharge planning, and coordinates with other relevant agencies involved in the discharge and transition care of the veteran and family members.


  • Coordinate program intake meeting and exit meeting with partnering agencies.
  • Develop successful working relationships with veterans that support their ability to increase their self-reliance, independent living skills, and housing stability.
  • Explore opportunities for veterans to increase their income which will prepare them for successful exits.
  • Assist veterans with day-to-day living and ensure compliance with housing and community-related regulations and rules.
  • Influence and recognize positive behavior changes and identify problems and obstacles that threaten to undermine the client’s goals.
  • Organize and facilitate social and recreational activities designed to promote community involvement and peer support.
  • Serve as an ongoing liaison between communities and partners for the veterans.
  • Intervene when crises occur and combine de-escalation techniques with proactive planning to minimize recurrence.
  • Ensure the integrity and confidentiality of all veteran information.
  • Maintain current records in the Homeless Management Information System database and paper case files, documenting interactions with residents in a standardized format.
  • Attend staff meetings and other meetings as required by the supervisor.
  • Peform related duties as required.

Minimum Entrance Qualifications:

  • Applicants must possess a minimum of four (4) years working experience in the field of community relations.
  • A High School Diploma or GED plus four (4) years experience or Bachelors can substitute for two (2) years experience, etc.
  • Must have the ability to deal effectively and courteously with the general public and various governmental agencies.
  • Applicants must possess strong computer skills and have proficient knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook programs). Applicant must have the ability to: plan, organize and actively participate in community outreach events; to analyze and evaluate their effectiveness.
  • Ability to prepare and present statistical data and formal reports; to communicate effectively both orally and in writing.
  • Must establish and maintain positive working relationships with the local media, press,  government agencies, community organizations and the general public.
  • Veterans are encouraged to apply.

Must successfully clear a Criminal Offenders Record Information (CORI) check with the City of Boston.





Union/SalaryPlan/Grade: RL17

Hours per week: 35


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