City of Boston

Welcome page

Claims Investigator

Req ID
2024-28455
Dept
Traffic Division
Position
Regular Full-Time
Location
Btd Central Artery Tunnel
Salary Min
42,442.82
Salary Max
59,074.68
Union
AFM
Openings
1
Posting End Date
12/4/2024
Contact Email
meghan.oneil@boston.gov

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Investigate and expedite public inquiry and/or complaints relative to outstanding parking violations, towed or impounded vehicles, ticket payments, and rights of appeal.

Responsibilities:

  • Operates CTR terminal and microfiche viewer and completes appropriate departmental forms.
  • Compiles statistics and other material for reports.
  • Maintains files on departmental correspondence and records. 
  • Performs related administrative support as required.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Applicants must have two (2) years of full-time, or equivalent part-time, paid office clerical experience. 
  • Ability to exercise good judgment and focus on detail as required by the job.

 

SUBSTITUTION:


Successfully completed secretarial and/or clerical courses above High School level for one (1) year of the required experience.

Location:   Boston Transportation Department
                  Enforcement Division
                  200 Frontage Road
                  Boston, MA 02118

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade:  AFSCME/RA-12
Hours per week:  35

Options:

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed



The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.