City of Boston

Communications Coordinator

Req ID
Age Strong
Regular Full-Time
Comm Elderly Affairs
Salary Min
Salary Max
Posting End Date
Contact Email


The Communications Coordinator provides a supportive role in the implementation of the Commission’s Communications plan, working to ensure that older adults in Boston have access to important and relevant information. Responsibilities include assisting with all communications initiatives, products and services including print publications, web, social media and other online publications, media and public relations. 


Support the operations of the Communications unit including but not limited to:

  • Managing assigned initiatives which may include creating e-newsletters, website maintenance, social media post design and scheduling.
  • Assist the Director with writing content including articles, stories, and press releases. 
  • Assist the Director with developing informational materials and reports that support the Commission’s goals.
  • Assist the Director with the management of the Commission’s and City’s brand standards and project planning.   
  • Research best practices, which may include: analyzing information; identifying issues and discrepancies; and formulating recommendations.
  • Create and manage effective relationships with stakeholders, including serving as a liaison with other Commission units and coordinating with City Department and external partners.
  • Assist Director with administrative work in support of the communications team and Commission.
  • Manage the Age Strong email address, ensuring all contacts are directed to the appropriate unit/staff.
  • Assist with program special projects from start to finish.  
  • Perform related work as required.

Minimum Entrance Qualifications:

  • Minimum of two (2) years of full, or equivalent part-time experience in communications or marketing work.
  • Associate’s degree may be substituted for one (1) year of required experience.
  • Bachelor’s degree in Communications (Journalism, English, Marketing, Writing, Communications, Publishing Graphic Design) may be substituted for the required experience.  
  • Strong written and oral communication skills. Strong presentation skills.  
  • Strong problem solving ability.
  • Ability to work independently and take initiative; to show flexibility and adapt to changing priorities; and to be a team player. 
  • Ability to exercise good judgment, detail oriented and highly organized.
  • Creative and deadline-driven with strong problem solving ability.
  • May be required to interview constituents and subject matter experts.
  • Experience fact-checking, copyediting, and copywriting preferred.
  • Photography and videography skills preferred.
  • Proficiency with the Microsoft Office Suite and Google Drive required.
  • Proficiency with Social Media required (Facebook, Twitter, Instagram). Experience with social media scheduling software like Hootsuite or Tweetdeck preferred.
  • Expert with design software including Adobe Creative Suite and Canva required. 
  • Familiarity with website content management systems and email platforms required.
  • Experience working in the aging field preferred.
  • Bilingual or multilingual (Spanish, Haitian Creole, CaboVerdean Creole, Vietnamese, Cantonese, or Mandarin) preferred.
  • MA driver’s license preferred.
  • Ability to comply with document policies and procedures.
  • Assists with Commission events as needed.   


Subject to CORI check



Union/PayGrade/PayScale: SEIU, RL-15
Hours per week: 35


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