Brief job description (essential functions of the job):

Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing and filing.

Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:

• Greets and directs library patrons in person and over the phone, providing simple direction and information.
• Gives out and interprets BPL policies and procedures in a professional and courteous manner.
• Identifies and refers problems to their supervisor.
• Charges and discharges books and other materials, receives and records fines.
• Interviews applicants for library cards and verifies identification.
• Prepares periodicals for circulation and maintains the periodical collection.
• Books museum passes.
• Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
• Receives, sorts, shelves, verifies, delivers, mends and bar-codes books, and traces records and searches shelves for books not properly accounted for.
• Assists in maintaining bulletin boards and exhibition cases.
• Typing/word processing simple forms and records.
• Compiles basic statistical records.
• Operates and provides basic equipment maintenance and troubleshooting, e.g. turning on and off, cleaning, filling with paper, replacing toner cartridges.
• Uses and assists patrons in the basic use of a variety of library owned technological equipment, e.g. photocopier, public computer signup systems, audiovisual equipment.
• Sorts and routes U.S. Mail.
• Attends training when directed.
• Performs other related duties as required.

• Education - High school graduate or GED.
• Experience - None required.
• Tact in dealing with people; good oral skills.
• Ability to work cooperatively with staff; demeanor appropriate to the workplace.
• Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position.
• Good attendance, dependability, and punctuality record. 
• Ability to exercise good judgment and focus on detail as required by the job.
• CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade:  AFSCME/LA-3

Hours per week:  35