City of Boston

Dispatcher - Traffic Division

Req ID
2024-26401
Dept
Traffic Division
Position
Regular Full-Time
Location
Btd Central Artery Tunnel
Salary Min
37,263.59
Salary Max
52,042.00
Union
AFM
Openings
1
Posting End Date
7/1/2024
Contact Email
meghan.oneil@boston.gov

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

 

Under general supervision, operates a two-way radio system for receiving and dispatching calls from and to City Mobile Units.

Responsibilities:

  • Performs work of moderate difficulty in the receiving, referring of emergency and non-emergency calls to and from field personnel.
  • Enters into computer system information on motor vehicles relayed from field personnel to see if vehicles are eligible for impoundment and record same on ledger sheets.
  • Responsible for obtaining listings from Registry of Motor Vehicles, stolen vehicle information and assists in or looks up location for field personnel.
  • Maintains good public relations when answering calls from citizens.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Ability to operate a radio communication system.
  • Ability to correctly interpret messages to insure dispatching of proper information requested.
  • Ability to transmit factual information and details with accuracy.
  • Ability to speak, read and write English correctly and to enunciate clearly.
  • Ability to follow oral and written instructions.
  • Ability to take emergency and non-emergency telephone requests in a courteous manner.
  • Must be able to exercise good judgement and focus on detail as required by the job.

 

Boston Residency Required

 

Terms:

Union/Salary Plan/Grade: AFSCME/RA1-10

Hours per week: 40

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