City of Boston

Director of Investigations/ Fair Housing & Equity

Req ID
Fair Housing & Equity
Regular Full-Time
Salary Min
Salary Max
Posting End Date
Contact Email


The Director of Investigations is responsible for overseeing all aspects of investigations of housing discrimination and enforcement of local and federal laws governing the Fair Housing Commission. Performs this function to ensure that the Office effectively engages and serves residents, especially the most vulnerable, and advocates for fair housing and equity, to reach the Office’s mission: to address discrimination and ensure fair access to housing, public services, accommodations, and participation in activities for all people of Boston.


  • Oversees all aspects of the Boston Fair Housing Commission (BFHC) administrative and adjudicatory proceedings, including oversight and enforcement of rules for receipt of complaints and for all proceedings, conduct of investigations, preparation of necessary reports, development of compliance/conciliation agreements, and conduct of enforcement hearings.
  • Defends probable cause finding on during administrative hearings as needed.
  • Develops pleadings, motions, depositions and stipulations, and develops/initiates subpoenas, findings, continuances, satisfaction of complaint, briefs, post-hearings procedures and appeals.
  • Develops policies and procedures to ensure:
      • Compliance with Federal, state, and local fair housing laws and regulations.
      • Cases are investigated and resolved in under 100 days when feasible.
      • Program staff reach internal benchmarks and time frames for completed cases and number of complaints filed per year.
  • Ensures accurate documentation and compliance with HUD/FHE timelines using HEMS, Salesforce, and other systems as required.
  • Analyzes cases in the HUD HEMS database for requests for payment.
  • Assesses investigations process for gaps, developing and implementing improvement measures.
  • Supports writing of BFHC hearing decisions when not the investigator assigned to the case.
  • Provides guidance and recommendations on legislative efforts, amicus briefs, press requests within the office’s legal purview, and related fair housing and equity issues.
  • Analyzes case data for protected class trends in complaints.
  • Oversees the administrative support provided to commissioners on administrative hearings, and or other adjudicatory procedures.
  • Oversees intake process; provides training and supervision of intake staff.
  • Supervises members of the Internal Team as assigned by the Executive Director (ED), and ensure supervision staff, including Oversee annual performance reviews, regular supervision sessions, and implementation of performance improvement plans as necessary.
  • Represents the Office as a member of Senior Administration as needed and requested by ED at internal and external events/meetings.
  • Supports the ED in maintaining Fair Housing partnerships and collaborations.
  • Performs other duties as required. 

Minimum Entrance Qualifications:

  • Ability to conduct complete, objective fact-finding as a neutral party.
  • Advanced legal drafting, research, and negotiation skills.
  • Familiarity with real estate law and practices, with fair housing law.
  • Previous supervisory experience.
  • At least two (2) years of supervisory experience or demonstrated leadership experience supervising a team of investigators.
  • Law degree (J.D.) strongly preferred.
  • Experience with government agencies.
  • Familiarity with HEMS and Salesforce systems preferred.
  • 5-10 years’ experience in civil rights or housing law/litigation (preferred).Advanced experience with Microsoft Office and Google Suite.
  • Advanced ability to read and interpret legal documents, and legal regulations.
  • Ability to write routine reports and correspondence.
  • Skillful interview techniques and strong record of negotiating settlements is extremely important.
  • Outstanding critical thinking, interpersonal, and public speaking skills are required.
  • Writing sample and references required.
  • Bilingual preferred (Spanish, Haitian Creole, Cape Verdean Creole, Chinese, and Vietnamese).

Boston Residency Required


Grant Funded Position

Union/Salary Plan/Grade: Nonunion MO-9

Hours per week: 35


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed