City of Boston


Req ID
Age Strong
Regular Full-Time
Comm Elderly Affairs
Salary Min
Salary Max
Posting End Date
Contact Email


The Age Strong Shuttle Driver provides door-to-door transportation service to Boston’s older adults.  The Driver is responsible for providing prompt, courteous and safe transit to passengers while following traffic laws, and pre-scheduled routes.   


  • Provide door-to-door transportation service to Boston’s older adults.
  • Utilize navigation technology to follow the most optimal route.
  • Follow direction and adjust to day-of schedule changes; maintain organized travel schedule.
  • Carry out daily maintenance checks and report irregularities.
  • Record and report accurate daily count of mileage and other data.
  • Ensure assigned vehicle is sufficiently fueled and always ready for use.  
  • Assist clients with mobility limitations or challenges,  assist with wheelchair securement, loading and unloading bags, etc.
  • Keep vehicle clean and free of debris.  Take vehicle for routine maintenance wash.  Report when vehicle is in need of detailing service to maintain interior and exterior cleanliness.
  • Flexible schedule as some nights and weekends are required.
  • Performs related work as required.
  • Assists with Commission events as needed.
  • Complies with City of Boston policies and procedures protecting client information and the confidentiality of the information.

Minimum Entrance Qualifications:

  • Minimum of three (3) years of proven driving experience serving the public including those with limited mobility.
  • High School Diploma or General Education Degree (GED) required.
  • Customer service experience preferred.
  • Strong work ethic.  Punctual with strong attendance history.
  • Knowledge of first aid & CPR preferred.
  • Knowledge of Boston roads, traffic laws and regulations and attentive use of defensive driving techniques.
  • Ability to operate wheelchair lifts.
  • Familiarity with the use of GPS devices.
  • Ability to lift up to 50 lbs.
  • Ability to operate a variety of vehicle types.
  • Ability to remain calm in stressful driving situations.
  • Experience and comfortability working with diverse communities, delivering services to a multiracial, multigenerational, multicultural, and multilingual population. 
  • Professional, adaptable and friendly attitude.
  • Excellent interpersonal skills.
  • Problem solving ability.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Experience in typical office software systems (Microsoft Office Suite or equivalent) preferred. 
  • Bilingual preferred.
  • A valid Mass driver’s license required. 
  • Excellent driving record (applicant must provide official driving record from the Registry of Motor Vehicles).
  • Physical examination required, includes a pre-employment drug test.


Subject to CORIcheck.

Boston Residency Required.



Hours per week: 35



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