City of Boston

Special Projects Manager

Req ID
Dpt of Innovation & Technology
Regular Full-Time
ASD-Mgmt Information Systems
Salary Min
Salary Max
Posting End Date
Contact Email


This is a provisional appointment.

Brief Job Description: (essential functions of the job):

The Department of Innovation and Technology (DoIT) is leading the digital transformation of government in the City of Boston. Partnering with almost every City department, we implement technology solutions to modernize business processes, create world-class experiences for our constituents, and develop tools and practices to create a data-driven approach to City operations. Reporting directly to the Chief of Staff, the City of Boston's Department of Innovation and Technology is seeking an experienced Special Projects Manager to work on key transformational, operational, and strategic projects primarily for DoIT and collaborate very closely with other departments.


  • Responsible for providing knowledge transfer and support to internal stakeholders post implementation.
  • Works with all organizational levels and groups, as well as external vendors and continuously brief the Chief of Staff on where all projects stand.
  • Develops and manages project plans, identifies and manages risks, and establishes ongoing clear communication with all project stakeholders.
  • In conjunction with other project management staff in DoIT and across other departments, produces tools, templates, processes documents, and other materials for assigned projects. 
  • Provides short-term onsite/offsite consulting to critical or troubled projects working with various stakeholders delegated by Chief of Staff.
  • Creates, develops and maintains all project management documentation and reporting for assigned projects.
  • Assists with the creation and implementation of departmental policies, procedures and governance models as assigned.
  • Represents DoITs Chief of Staff at events, meetings, or presentations as required.
  • Performs related work as required.



Minimum Entrance Qualifications:

  • Applicants must have at least three (3) years of full time, or equivalent part time, professional project management experience. A bachelor's degree in business, IT systems, computer science or a related field is highly desired and may be substituted for two (2) years of the required experience.
  • Experience in the public sector is highly desired.
  • Experience managing diverse and complex technology and/or business process projects (e.g. software implementations).
  • Proven ability to work cross departmentally and with diverse stakeholders to implement organizational change.
  • Must have demonstrated knowledge and experience with best practices in project management.
  • Ability to self-manage, troubleshoot and understand when to escalate sensitive priorities &/or raise issues with executive staff/stakeholders.
  • Offer excellent personal, team management and diplomatic skills.
  • Strong written and oral communication skills and have demonstrated an ability to work effectively in a hierarchical team environment preferred.
  • Ability to exercise good judgment and be able to focus on details as required by the job.



Boston Residency Required.


Union/Salary Plan: SENA/MM 1-8

35 hours per week


The DoIT (Department of Innovation and Technology) team makes sure the networks, computers, and systems that support the City are secure and effective. We also manage the City’s websites and technologies focused on service delivery. Our department is led by the CIO. To learn more please visit us:


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