City of Boston

Community Engagement Manager

Req ID
Environment Department
Regular Full-Time
Environment Department
Salary Min
Salary Max
Posting End Date
Contact Email


Reporting to the Director of Community Engagement, the Community Engagement Manager leads the development and implementation of community engagement initiatives for the Environment Department. The Community Engagement Manager will help to advise engagement approaches across the department’s work, lead key engagements, and maintain relationships across our communities. 


The Community Engagement Manager works closely with teams leading our carbon neutrality, energy, climate resilience, and environmental quality initiatives, as well as the Department’s Communications team. The Community Engagement Manager’s work will be grounded in an equity-driven approach that engages Boston residents, particularly those in Environmental Justice communities, and stakeholders in the work to achieve Boston’s climate goals.


The ideal candidate will be entrepreneurial and collaborative, and will play an integral role in ensuring that all Bostonians have the tools they need to make Boston a greener, healthier, more equitable city for everyone.



  • Reach community members throughout Boston in culturally competent and authentic ways, especially in historically marginalized communities.
  • Collaborate and organize with community stakeholders and partners to create innovative, creative modes of engagement via events, exhibits, and general campaigns. 
  • Establish a structure and metric(s) for community engagement throughout the Department, monitor implementation and evaluate results of strategy and standard operating procedures.
  • Participate in ongoing efforts to align the engagement goals of the Cabinet and engage in cross-departmental collaboration.
  • Represent the Environment Department at community meetings, working groups and task forces as needed.
  • Work closely with colleagues in the City’s Environment Department and across City departments and agencies to ensure coordination and foster collaboration on shared goals and engagement initiatives.
  • Develop and implement strategies to engage the Boston community to drive climate action and boost engagement with key initiatives, such as Boston Community Choice Electricity.
  • Serve as a liaison and collaborate with community organizations, coalitions and other agencies on community matters.
  • Build, grow, and maintain relationships with Boston’s climate action community, as well as neighborhood and civic associations throughout Boston’s neighborhoods.
  • Work closely with colleagues in the City’s Environment Department and across City departments and agencies to ensure coordination and foster collaboration on shared climate goals and resident engagement.
  • Maintain a database of community-based organizations such as civic associations, community groups, park friends groups, environmental justice organizations and nonprofit service providers as well as a calendar of their meetings.
  • Assist in the development of content consistent with the Communications team’s content strategy.
  • Performs related work and duties as required.

Minimum Entrance Qualifications:


  • At least three (3) years of full time, or equivalent part-time, professional experience in community planning, development, organizing, and/or facilitating. 
  • A bachelor's degree is highly preferred, and may be substituted for two (2) years of required experience.
  • Knowledge of climate and energy planning and policy, environmental justice and community building, preferably with a local lens.
  • Strong written and verbal communication and interpersonal skills, and the ability to engage with diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities.
  • Demonstrate strong active listening and sharpened problem-solving skills.
  • Successful background in project management and collaboration across teams is highly preferred, with strong organizational skills.
  • Ability to work effectively as part of a team.
  • Ability to work offsite and after hours with advance notice. Ability to work a flexible work schedule.
  • Candidates that are bilingual (speaking, reading, and writing in Spanish, Haitian Creole, Cape Verdean Creole, Cantonese and/or Vietnamese) and have strong knowledge of Boston’s neighborhoods are highly preferred.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Proficiency with Google Suite, Drupal, CRM, website design, and graphic design.  
  • Experience with event planning and campaign building is required. 
  • Energy, creativity, and an entrepreneurial mindset are a plus.


Boston residency required.



Union/SalaryPlan/Grade: MO-8/ Full time/ Non union

Hours per week:35


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