City of Boston

Chief Of Staff

Req ID
Health & Human Servs
Regular Full-Time
BCC-Central Office
Salary Min
Salary Max
Posting End Date
Contact Email


Brief Job Description (essential functions of the job):


The Office of Returning Citizens’ Chief of Staff is responsible for improving the office's productivity and managing progress toward goals. The Chief of Staff performs a variety of advanced professional duties and analytical projects for the Executive Director; relieves the Executive Director of administrative detail; serves as a project manager to priority initiatives; Represents the Executive Director at internal and external meetings as needed.


Duties are performed under the general direction of the Executive Director. As the principal aide to the Executive Director handles a wide range of projects and departmental matters of importance, including:

  • Leads various strategic initiatives including ORC’s identified priorities, and special projects.
  • Supervises and provides day-to-day support and guidance to Office staff to ensure that the ORC team is delivering on the mission of the Office.
  • Assists in the development and maintenance of organizational policies, protocols and procedures in every aspect of the Office.
  • Serves as the Executive Director’s liaison with internal and external partners to ensure the accurate and timely flow of information.
  • Works with the Executive Director and ORC team on systemic efficiencies, strategy development and organizational coordination.
  • Prepares and/or contributes to preparing reports, briefings, presentations, and responses on institutional and strategic issues, as appropriate.
  • Supervises projects on behalf of the Executive Director.
  • Works in a confidential capacity with the Executive Director.
  • Performs other duties as required.

Minimum Entrance Qualifications:

  • Bachelor’s degree preferred or comparable years of experience.
  • Ability to perform complex tasks and manage multiple projects.
  • Demonstrated leadership, organizational, and management skills.
  • Excellent oral and written communications and organizational skills.
  • Exceptional interpersonal skills and ability to interact effectively with all levels of staff and various stakeholders.
  • Innovative thinking with a results-focused work ethic.
  • Commitment to the mission of ORC and service to all Boston residents.
  • Proficiency with Microsoft applications, and Google Suite.
  • Ability to exercise good judgment and focus on detail as required by the job.

Boston Residency Required

C.O.R.I. and S.O.R.I. checks required.



Union/Salary Plan/Grade: Non-Union/MM2-09

Hours per week: 35


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