Brief Job Description:
The Boston Community Choice Electricity (BCCE) Engagement Assistant will work with the BCCE Program Manager to engage with customers and prospective customers to educate, assist and enroll Boston residents and small businesses in the BCCE program.
BCCE is Massachusetts's most extensive municipal aggregation program, with more than 200,000 customers, providing electricity to Bostonians. Customers can receive electric supplies from the electric distribution company (currently Eversource for Boston), third-party suppliers, or in Boston, BCCE. Compared to the options, BCCE provides price stability, competitive pricing, and the opportunity to purchase electricity with lower carbon emissions.
The successful candidate will work closely with the BCCE Program Manager, Director of Communications, Director of Community Engagement for the Environment, Energy and Open Space Cabinet (EEOS), Environment Department Community Engagement Manager and the Environment Department's Communications Manager, the City's municipal aggregation consultant, the electricity supply vendor, and others to help educate the public about the program. This will include replying to constituent phone calls and emails, attending City and community meetings and events, and making presentations in person and virtually.
Boston Residency Required
Union/SalaryPlan/Grade: MO-6/ Full-time/ Non Union
Hours per week: 35