City of Boston

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Head Clerk

Req ID
2023-25311
Dept
Inspectional Services Dept
Position
Regular Full-Time
Location
Isd Administrative Div.
Salary Min
40,304.52
Salary Max
56,290.54
Union
AFF
Openings
6
Posting End Date
2/17/2024
Contact Email
Mari.Flaherty@boston.gov

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under general supervision, interprets policies, rules and regulations.

Responsibilities:

  • Receives requests, instructions or information pertaining to all aspects of the Permit Application Payment Process for Inspectional Services. 
  • Investigates reconciliation records, payment files and other information resources to obtain necessary information for any requested reports.
  • Classifies information according to office procedures. 
  • Transfers and posts information to records. 
  • Sends, routes, and relays forms, materials and information.
  • Maintains files, filing, typing of forms, memos, letters, and other materials. 
  • Processes forms, checking them for accuracy and completeness. 
  • Answers and places telephone calls. Gives information to general public. 
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
  • Ability to exercise good judgement and focus on details as required by the job.
  • Familiarity with payment of the permit applicant process and Permit Counter preferred. 
  • Working knowledge of Microsoft Word and Excel preferred. 
  • A multi-lingual candidate is preferred. 
  • Applicants meeting the minimum entrance qualifications will be considered for this position.

Boston Residency Required

 

Terms:

Union/Salary Plan/Grade:

AFSCME/RA-12

Hours per week: 35 

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.