City of Boston

Communications Director

Req ID
Off of Eco Opp & Incl
Regular Full-Time
ASD-Min & Womens Bus. Office
Salary Min
Salary Max
Posting End Date
Contact Email



The mission of the Mayor’s Office of Economic Opportunity and Inclusion is to make Boston a national model of economic equity for working people, entrepreneurs, businesses, and investors by implementing sustainable solutions that repair economic harm and help build generational wealth for disadvantaged communities, foster local talent and innovative ideas, make city-sponsored opportunities more transparent and accessible, and strengthen the partnership between the City and local organizations, thereby enhancing the quality of life for all Bostonians and the experience for all visitors.


This is not your typical 9-5. We are a growing department with a transformative mission and startup environment, led by a team of passionate individuals who are committed to achieving the urgent and important goal of eliminating the racial wealth gap and making the city more inclusive for all. With that in mind, you can look forward to a work culture that is:

Mission-driven: We are committed to excellence in all we do and put in the time and effort required to achieve our goals, no matter how long it takes.
Empowering: We believe in supporting leaders who are forward-thinking, independent, risk-takers, and confident.
Collaborative: We understand that our work is interrelated and interdependent. We don’t operate in silos.
Supportive: We create an environment that provides the physical, emotional, and intellectual space and tools to accomplish your tasks and exceed internal and external expectations.
Innovative: We know it’s better to work smart and are always seeking creative ways to move us closer to our goals and leverage new ways of learning and working together.


Reporting to the Chief of Economic Opportunity & Inclusion (CEOI), the Director of Communications is responsible for developing and marketing new and/or improving existing messages via new or existing channels to share with the mission and goals of the EOI Cabinet and departments. The incumbent is also responsible for advertising, research, marketing analyses and promotions and events for EOI.

The ideal person will be a strong project manager as well as a self-starter who is able to work independently and creatively with confidence and a strong passion for economic equity. They must be high-energy, action-oriented, results-driven, a problem solver, humble and collaborative, and unapologetically committed to social justice and economic opportunity for all communities across the City of Boston.

A successful Director of Communications will execute the following roles and responsibilities as well as other duties as assigned:

  • Directs and oversees the communications, marketing, advertising, research, and promotions and events for the EOI Cabinet and affiliated departments.
  • Serves as the Project Manager on any internal or agency led advertising or marketing campaigns.
  • Works directly with the Chief of Economic Opportunity & Inclusion and other senior leadership to define and amplify messaging, and to shape the overall public narrative of the Cabinet’s strategic goals.
  • Develops and executes an organizational communications strategy that leverages an array of communications tools and tactics, from creating communications tools, directly pitching reporters, leveraging robust digital platforms, and engaging lawmakers, business, civic, and community leaders, and other external stakeholders on messaging, public events, and political strategy to achieve organizational priorities.
  • Develop and manage a Cabinet-wide communications calendar to ensure consistent and timely messaging.
  • Speaks on and off the record with local, state, and national level reporters to reach key audiences and to shape narrative around the Cabinet’s strategic goals.
  • Represents the EOI Cabinet in external meetings with an array of stakeholders including senior government officials, as well as business, civic, and community leaders.
  • Develops written remarks, talking points, and presentations for the Chief of Economic Opportunity & Inclusion and other senior leadership.
  • Publishes monthly and annual reports to communicate Cabinet achievements to internal and external audiences
  • Ensures communications and marketing activities are in compliance with City rules, policies and procedures.
  • Supervises Communications staff and coordinates and trains all EOI department staff in related PIO and outreach roles to ensure departments are sharing in the development of EOI external messaging and proper use of City branding guidelines.
  • Performs related duties as required.

Minimum Entrance Qualifications:

  • Bachelors degree preferred.
  • Five (5) years of demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization’s mission and goals.
  • Creative and thoughtful on how new media technologies can be utilized, and extensive knowledge of digital communications tools.
  • Familiarity with local reporters and media outlets, including new and digital media and ethnic media.
  • An innovative thinker, with a track record for translating strategic thinking into action plans and output.
  • Self reliant, good problem solver, results oriented.
  • An excellent and persuasive communicator.
  • Energetic, flexible, collaborative and proactive.
  • Ability to establish and maintain effective working relationships with colleagues, vendors, employees in other departments and external agencies.
  • Detailed oriented and well-organized.
  • Ability to take initiative and work independently and as part of a team.
  • Excellent time management skills, with the ability to multitask and meet critical deadlines while maintaining accuracy and quality.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Candidate must understand equity and perform all work in an equitable manner.
  • Demonstrate an interest in public service, with a strong commitment to the Cabinet’s mission.
  • Fluency in any of Boston’s commonly spoken languages preferred.
  • Curiosity and willingness to engage with all facets of City Government using an equity lens.

Boston residency required



Union/Salary Plan/Grade:Non Union MM-2/ Grade 10

35 hours per week


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed