City of Boston

Behavioral Health Director

Req ID
Age Strong
Regular Full-Time
Comm Elderly Affairs
Salary Min
Salary Max
Posting End Date
Contact Email


The Behavioral Health Director is responsible for leading the Age Strong Commission’s mental and behavioral health work.  This includes new program implementation and evaluation, facilitating service coordination with partner agencies and providers, and training of Age Strong staff and service providers, as well as consultation, assessment, and evaluation of older adults experiencing challenges related to their behavioral health. This position will work collaboratively with Age Strong Commission units and aging services providers to identify educational opportunities and other community/population based services to meet the behavioral health needs of older Bostonians. 


  • Lead the development of an implementation roadmap for the Commission’s mental and behavioral health work, including establishing milestones and metrics, creating policies and procedures, training, and service coordination.
  • Lead Age Strong’s older adult behavioral health program management including internal Age Strong program team, and external contracted partners. This includes the hoarding program and additional funding focused on elder behavioral health.
  • Research and design processes for the Behavioral Health team to make clinical assessments of mental and behavioral health conditions and needs, and work through brief interventions. Design, supervise, and implement behavioral health work for the Age Strong team.
  • Forecast, track, evaluate, and report on unit performance.
  • Serve on a variety of committees and workgroups, both internal and external; liaise with partner agencies, mental health service providers, families, and older adults to set goals and ensure the system is meeting and improving equitable mental health care access for Boston’s older adults.  
  • Identify and arrange training opportunities and workshops to Age Strong staff and aging services providers on behavioral health topics, such as social aggression, depression management, etc.
  • Act as the administrative supervisor for clinical students and staff.
  • Handle complex cases; respond to and resolve issues, comprehensively.
  • Supervise staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that staff follow policies and procedures; and making hiring, termination, and disciplinary recommendations.
  • Prepare, compile, and maintain all documentation and records in compliance with department policy and procedures.  
  • Maintain professional knowledge through participation in professional organizations, conferences, and continuing education programs.
  • Perform related work as required.

Minimum Entrance Qualifications:

  • Master's degree in mental health counseling, social work, or related field.
  • Bachelor’s Degree with 4-6  years of full-time, or equivalent part-time, professional experience in human services, mental health counseling, community based social work, etc. may be substituted for the Master’s degree.  
  • Current, valid, unrestricted licensure or certification to practice in Massachusetts (LMHC, LSW, LSWA,  LCSW, LICSW, Psychologist) or ability to obtain and/or maintain license within one (1) year of employment.
  • Experience in the support of human service programs, including social work, program management, or related work, of which one year should have been in a team leadership, mentoring or supervisory capacity.
  • Knowledge and familiarity with assessments and short-term evidence-based behavioral interventions.
  • Demonstrated management and leadership skills with proven experience implementing strategies and approaches that advance mental health care equity.
  • Strong interpersonal, communication, facilitation and analytical skills required.
  • Capacity to establish harmonious working relationships and establish rapport with various stakeholders.
  • Strong sense of ownership with a high level of accountability.
  • Experience with project management and establishing quality standards, tracking results, and evaluating outcomes.
  • Experience working with diverse populations in a manner that builds trust and supports increased collaboration and partnership. 
  • Ability to think strategically and coordinate multiple projects simultaneously.
  • Experience effectively handling crisis or emergency situations.
  • Experience working with older adults and families around mental health, behavioral health, and substance use disorder required.
  • Ability to prepare clear, concise, and comprehensive reports.
  • Ability to complete necessary documentation and maintain records for clients as required by policy and procedures. 
  • Ability to comply with documented policies and procedures.
  • Experience in typical office software systems (Microsoft Office or equivalent) required.
  • Travel within Boston may be required in support of the position’s responsibilities.
  • Subject to CORI check.
  • Must have and maintain a current valid MA driver’s license.
  • Bilingual or multilingual fluency preferred.
  • Other duties as assigned.

Boston Residency Required



Union/Salary/Grade: None Union/MM2-9
Hours per week: 35



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