Under the direction of the Executive Director of People and Culture, the Project Manager will coordinate people and processes to ensure that  key projects for the People Operations Cabinet are delivered on time, accurately, and produce the desired results. This project manager will design, launch, and implement key initiatives to improve the experience with the Office of Human Resources across our entire workforce, and make the City of Boston a more equitable, supportive, and competitive employer.

Projects will include, but are not limited to; systems implementation and project tasks related to HR Information Technology, creation of workflow maps and process improvement for OHR, and creation of a policy tracker. Essential work activities will include: project planning and reporting, communications, task management, administration, and other activities related to the design and rollout of new employee-facing programs for the City of Boston.

• The Project Manager will use project management tools to scope, lead and ensure timely delivery of multiple complex projects in a fast-paced environment with many partners, stakeholders, and competing priorities.
• Collaborate effectively and efficiently with a variety of stakeholders within HR and the wider organization to build well-structured project plans. Translate organizational and business needs into comprehensive project plans including objectives, timelines, and milestones.
• Coordinates and works with other internal departments on project communications or other OHR-related communications.
• Identifies and facilitates the coordination of meetings and workshops with key stakeholders throughout the project life cycle.
• Performs change management/communications activities.
• Manages deliverables and project execution activities from the initiation phase through post-live support, including needs assessment, build, implementation, analytics, innovation, maintenance, and enhancements.
• Administers new programs until they are ready for handoff to other teams.
• Develops process maps/workflows from conducting current state process analysis to developing redesigned processes.
• Acts as a liaison between HR leadership and other senior executives internally and externally.
• Responds promptly and courteously to all inquiries.
• Assists the HR and People Operations leadership with special projects.
• Performs other duties as assigned.

• At least five (5) years of full-time, or equivalent part-time, professional experience in project management, public or business administration, finance or related field required.
• A Master's degree in business management, public administration or related field may be substituted for three (3) years of the required experience.
• PMP or equivalent project management certification and/or prior experience with HR or Change Management programs or projects preferred.
• Strong interpersonal skills and a willingness to work as part of a team.
• Dedication to serving the public and City workers, passion for learning, and a desire to make a difference.
• Ability to multitask, plan, establish priorities and meet deadlines.
• Ability to exercise good judgment and focus on details as required by the job.
• Demonstrated commitment to diversity, equity, and inclusion.
• Boston residency required

Terms:

Union/Salary Plan/Grade:

Non Union/MM2-8

Hours per week: 35