Millions of people interact with the City of Boston digitally each year to do everything from finding information on City services to paying a parking ticket. We believe these experiences should be easy to navigate and accessible. DoIT is focused on partnering with City departments to improve service delivery across the City. We’re a cross-functional team with a mission to improve the user experience of existing digital services, better engage and communicate with our residents, and build new systems to improve how the City delivers services online. The Department of Innovation and Technology (DoIT) provides and maintains mission-critical technologies for the City’s more than 18,000 employees and the hundreds of thousands of constituents they serve.
As a Product Manager, you’ll lead cross-functional teams to deliver user-centered products using agile methodologies and modern software development practices while building capacity for product innovation in government. You’ll be a champion for user needs, with a goal of improving end-to-end user experiences through improvements in technology, businessprocesses, and streamlined systems. You’ll work closely with City departments, and must have strong communication and relationship management skills.
Product managers on our team are:
Boston residency required
Union/Salary-Plan/Salary-Grade: SENA, MM1-8
Hours of work per week: 35