This is a provisional appointment.
Brief Job Description (essential function of the position):
Under the general supervision of the Manager of Service Desk and Incident Management, provides technology support and solutions that improve efficiency and enhance services performed by City Agencies. The successful applicant will perform a variety of tasks, including analyzing and troubleshooting City technology assets. These may include but are not limited to: hardware, software, email, network connectivity, user configuration, installations, and account management. Other tasks may include: receiving and deploying technology assets, analyzing technology energy consumption to obtain savings and other special projects as required.
BOSTON RESIDENCY REQUIRED
Union/Salary Plan/Grade: SENA/MM1-6
Hours per week: 35
Please refer to the Salary Information section on the Boston Career Center site for more information on compensation. For each Salary Plan, salaries are listed by Grade and Step.