This is a provisional appointment.
Brief Job Description (essential functions of the job):
Under supervision of and reporting to the Information Technology Director and/or delegate, the Data Processing Equipment Technician is assigned to the Information Technology Division and provides technical and administrative support. Assists network and systems managers with the maintenance, efficient operation, upgrade and support of the equipment.
The Data Processing Equipment Technician is the first point of contact for the Boston Fire Department Service Help Desk and interacts with service call vendors, outside technical persons, internal IT staff and user personnel to provide first-tier technology support installing, configuring, troubleshooting, repairing and resolving technology equipment and application problems.
Responsibilities include but are not limited to:
The position will require traveling to different worksites throughout the city.
BOSTON RESIDENCY REQUIRED.
A PRE-EMPLOYMENT DRUG TEST IS REQUIRED.
Union/Salary Plan/Grade: AFSCME/RA-15
Hours per week: 35