The Mayor's Office of Civic Engagement (OCE) encourages, facilitates, and maximizes citizen input and participation in all aspects of government through service requests, neighborhood meetings, mailings, and emergency responses. As part of the OCE, Boston 311 is the main constituent service line for the City of Boston. We are call-talkers and constituent advocates who deal with a broad range of issues affecting constituents - everything from fixing potholes and pruning trees, to cleaning up vacant lots or finding a spot in a homeless shelter. We interact with people at virtually every level of government. We are working to build a better Boston by improving channels to listen to constituents and act on their needs. Finding top talent is critical to achieving this goal.
Boston Residency Required.
Union/Salary Plan/Grade: Non-Union/MO-4
Hours per week: 35