City of Boston

Director of Community Engagement

Posted Date 2 months ago(4/4/2023 5:16 PM)
Req ID
Environment Department
Regular Full-Time
Environment Department
Salary Min
Salary Max
Posting End Date
Contact Email


Brief Job Description:


Reporting to the Cabinet Chief, the Director of Community Engagement plays a lead role in all initiatives related to community engagement. The Director of Community Engagement will be responsible for the strategic direction of the Cabinet's community engagement work.


  • Explore, pilot, and implement new ways to involve the community in the work of the Environment, Energy and Open Space Cabinet, which includes the Environment Department, the Parks and Recreation Department, the Office of Historic Preservation, and the Office of Food Justice.
  • Reach community members throughout Boston in culturally competent and authentic ways, especially in historically marginalized communities.
  • Establish metric(s) for community engagement, monitor implementation and evaluate results of strategy and standard operating procedures.
  • Convene the Community Engagement staff in each Department on a monthly basis to oversee their work, ensure alignment with the engagement goals of Cabinet, create opportunities for cross-departmental collaboration and provide support as needed.
  • Represent the EEOS Cabinet at meetings, working groups, task forces, as needed.
  • Create and analyze specialized reports and surveys as needed to evaluate the effectiveness of the platform and programs and make recommendations for use in strategic planning.
  • Encourage active participation throughout Boston neighborhoods in the work of the Cabinet.
  • Collaborate with other City departments, particularly the Mayor’s Community Engagement Cabinet, to ensure our engagement goals are in alignment with the City’s strategies and that our work is being amplified through their channels.
  • Oversee and manage the Cabinet’s event planning to ensure robust community participation.
  • Work with employees and residents to identify community feedback that is conducive to collaborative action and solutions.
  • Serve as a liaison and collaborate with community organizations, coalitions and other agencies on community matters.
  • Along with department community engagement staff, maintain a database of community-based organizations such as civic associations, community groups, park friends groups,environmental justice organizations and nonprofit service providers as well as a calendar of their meetings.
  • Support the production of marketing and communications materials.
  • Performs related duties as required.

Minimum Entrance Qualifications:

  • 5 to 7 years of full-time or equivalent part-time, experience in community engagement, community organizing or, public relations or a related field. A bachelor's degree in a related field is preferred and may be substituted for two (2) years of the required experience. A master's degree in a related field may be substituted for three (3) years of the required experience.
  • Two or more years of demonstrated experience managing or leading staff members required.
  • Experience with event planning and public procurement is a plus.
  • Strong verbal, written, and presentation skills.
  • Strong program management, performance management and analysis skills.
  • Demonstrate a complex and subtle knowledge and understanding of equity, inclusion, environmental justice, and community building.
  • Attention to detail and ability to handle multiple tasks.
  • Strong organizational and project management skills.
  • Outstanding interpersonal skills with the ability to work with diverse interests and backgrounds.
  • Ability to work effectively as part of a team.
  • Proficiency with Microsoft applications, and Google Suite.
  • Energy, creativity, and an entrepreneurial mindset are a plus.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Bilingual preferred (Spanish, Haitian Creole, Cape Verdean Creole, Chinese and Vietnamese).
  • Some evening and weekend work is required.

Boston Residency Required 



Union/ SalaryPlan/ Grade: Non-union/ MO-14

Hours Per week: 35


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