City of Boston

Director of Resilience Planning

Posted Date 3 weeks ago(3/2/2023 5:12 PM)
Req ID
Emergency Management
Regular Full-Time
May Mayors Office
Salary Min
Salary Max
Posting End Date
Contact Email


Brief Job Description:


The mission of the Office of Emergency Management (OEM) is to foster resilience through disaster planning, preparedness, response, and recovery coordination, so the City of Boston can equitably access resources, survive a disaster, and recover as timely and deliberately as possible. OEM coordinates with other jurisdictions and agencies for the city disaster preparedness and homeland security.


Reporting directly to the Chief of Emergency Management this role will serve as a member of the Executive Management Team for the Office of Emergency Management. The successful incumbent is responsible for working in partnership to develop, maintain, and test the City of Boston Business Continuity Program (BCP). He/She/ They will develop, maintain and test the City’s BCP. The program includes plans for the continuation or resumption of business processes- and the incident management structure to successfully manage events that either already has or have the potential to cause a disruption to normal business operations. These plans include teams at various levels of the organization that are trained to manage such crisis events.


Essential Job Duties/ Functions (in order of importance)

  • The Director of Resilience Planning is responsible for developing environmental and extreme hazard preparedness plans. In their capacity, this person will build programs and strengthen the Emergency managements connection to the Environmental Departments Senior Advisor for the Green New Deal.
  • The director will work with Public Health partners to shift the City of Boston’s response from pandemic to endemic while strengthening our connection to the Boston Public Health Commission.
  • Ability to develop policy but has the experience to maintain a hands-on approach, able to provide guidance on-site or at the scene.
  • Build relationships with other risk areas of the City to achieve common goals to reduce the probability and impact of risks, including Physical Security, Facilities, Information Security, Supplier Risk, Internal Audit, and others.
  • Act as a liaison between the city departments and the business community to identify and understand the needs of the City.
  • Work with all leaders across the municipality to identify the City’s Business Continuity Planners' and the City of Boston's IT Disaster Recovery Planners’ and develop effective working relations with them to enable business and technology recovery plans.
  • Provide regular updates on environmental and hazard program(s) compliance to senior leadership.
  • Engage with senior leadership in response to significant environmental events.
  • Develop incident management plans and train teams to respond to such events.
  • Conduct regular validation exercises for incident management plans.
  • Work with the Communications team to develop crisis communication plans, including message maps for potential events.
  • Work cross-functionally with application owners, engineers, and architects to understand and implement business impact assessments, coordinate and assist in business continuity and disaster recovery tabletops and exercise, identify and prioritize remediation, and track through to completion.
  • Assist in the distribution strategy to safeguard that continuity and recovery action plans are correctly secured, and distributed, and made available under all disaster scenarios.
  • Safeguard that continuity and recovery action plans are up-to-date and reflect business requirements and environmental modification.
  • Document the results of all tests, and drills, and identify any suggested augmentations to the continuity and recovery action strategies.
  • Ensure Boston’s continuity program and disaster recovery framework remains modern and applicable to the City’s ever-changing operation and risk profiles.
  • Performs related duties as required.

Minimum Entrance Qualifications:

Minimum Requirements (Licenses/ Certifications)

  • 5+ years of Project Management skills with emphasis to build a Disaster Recovery Program.
  • Certified Continuity Planner or equivalent demonstration an understanding of what it takes to build and maintain a program that will work for the City.
  • Bachelor’s degree in public administration, public policy, emergency management, planning, or a related field preferred.
  • The ability to manage by influence across all levels of the organization.
  • Ability to present project, polices and or results to Executive Leadership.
  • Experience leading an effort design, implement and test a disaster recovery plan.
  • Outstanding communicator and writer; experience with drafting project plans across multiple stakeholders’ teams accountable to their deliverables, and producing final reports.
  • Ability to risk rank multiple high priority items and advocate successfully for technical and business teams.
  • Comfortable working in a fast-paced environment while still meeting deliverables.
  • Strong understanding and demonstrated experience in the areas of Continuous Improvement, Operational Excellence, Lean principles, statistics, and data analysis.
  • Facilitative Leadership skills.
  • Ability to build and maintain trust.
  • Understanding of Risk Management.
  • Ability to exercise good judgement and focus on details as required by the job.
  • Experience working in complex municipal government.
  • Experience in grant management.
  • Available to respond to crisis events and other duties after hours.


Work Environment, Physical and Mental Demands

  • Ability to sit and work at a computer keyboard for extended periods of time.
  • Ability stoop, kneel, bend at the waist, and reach on daily basis.
  • Able to lift and move up to 25 pounds occasionally.
  • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

City of Boston Residency required.




Union/Salary Plan/Grade: Non-union/M0-12

Hours per week: 35


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