Brief Job Description (essential functions of the job):

The Staff Assistant provides a supportive role in implementing the Commission’s Communications plan to ensure that older adults in Boston have access to important and relevant information. Responsibilities include assisting with all communications initiatives, products, and services, including print publications, web, social media, and other online publications, media, and public relations.

Responsibilities include but are not limited to the following:

• Manages assigned initiatives, including creating e-newsletters, website maintenance, social media post design, and scheduling.
• Assists the Administrative Director with writing content including articles, stories, and press releases. 
• Assists the Administrative Director with developing informational materials and reports that support the Commission’s goals.
• Assists the Administrative Director with the management of the Commission’s and City’s brand standards and project planning. 
• Researches best practices, which may include: analyzing information; identifying issues and discrepancies; and formulating recommendations.
• Creates and manages effective relationships with stakeholders, including serving as a liaison with other Commission units and coordinating with City Departments and external partners.
• Assists the Administrative Director with administrative work in support of the Communications team and Commission. 
• Assists with special program projects from inception to completion. 
• Assists with the planning, organizing, and implementing of communications projects.
• Complies with the City of Boston Policies/Procedures protecting customer information and the confidentiality of the information in accordance with Federal and State regulations.

Performs related work as required.

• Minimum of two (2) years of full-time, or equivalent part-time, experience in support of communications or marketing work.
• An Associate’s degree may be substituted for one (1) year of the required experience.
• Bachelor’s degree in communications, journalism, English, marketing, publishing, or a related field may be substituted for the required experience. 
• Strong written and oral communication skills. Strong presentation skills. 
• Strong problem-solving ability.
• Ability to be highly organized and perform assignments within stated deadlines.
• Ability to work independently and take initiatives; propose new ideas for publications; show flexibility and adapt to changing priorities; and be a team player. 
• Ability to exercise sound judgment and focus on detail as required by the job.
• Ability to interview constituents and subject matter experts preferred.
• Experience in fact-checking, copyediting, and copywriting preferred.
• Photography skills preferred.
• Ability to comply with document policies and procedures.
• Proficiency with the Microsoft Office Suite and Google Drive is strongly preferred.
• Proficiency with Social Media (Facebook, Twitter, Instagram) preferred. 
• Experience with social media scheduling software like Hootsuite or Tweetdeck preferred.
• Familiarity with design software like Canva and Adobe software preferred. 
• Familiarity with website content management systems and email platforms is preferred. 
• Experience working in the aging field is preferred.
• Bilingual preferred.
• MA driver’s license preferred.

CORI Check Required.

Boston Residency Required.

Terms: 

Union/Salary Plan/Grade: Nonunion/MO-5

Hours per week: 35