The Boston Centers for Youth & Families (BCYF) Chief of Staff is responsible for improving the department's productivity and managing progress toward goals. BCYF's Chief of Staff performs a variety of advanced professional duties and analytical projects for the Commissioner; relieves the Commissioner of administrative detail; serves as a project manager to priority initiatives; Represents the Commissioner at internal and external meetings as needed.

Duties are performed under the general direction of the Commissioner. As the principal aide to the Commissioner handles a wide range of projects and departmental matters of importance, including:

• Leads various strategic initiatives including BCYF’s identified priorities, operations of the Executive Office, and special projects.
• Assists in the development and maintenance of organizational policies, protocols and procedures in every aspect of the department.
• Serves as the Commissioner’s liaison with BCYF personnel and community partners to ensure information flow to and from the Executive Office.
• Works with Commissioner and senior leadership on systemic efficiencies, strategy development and organizational coordination.
• Prepares and/or contributes to preparing reports, briefings, presentations, and responses on institutional and strategic issues, as appropriate.
• Supervises projects on behalf of the Commissioner that involves senior-level staff.
• Works in a confidential capacity with the Commissioner.
• Supports management of the executive leadership team, ensuring adequate resources and infrastructure to achieve goals.
• Performs other duties as required.

• Bachelor’s degree preferred or comparable years of experience.
• 5-10 years of project management experience designing and implementing human service programs and working within city/municipal government.
• Proficiency in Microsoft applications and Google Suite.
• Ability to perform complex tasks and manage multiple projects.
• Demonstrated leadership, organizational, and management skills.
• Advanced analytical, evaluative, and objective critical thinking skills.
• Exceptional interpersonal skills and ability to interact effectively with all levels of staff and various stakeholders.
• Innovative thinking with a results-focused work ethic.
• Commitment to the mission of BCYF and service to all Boston residents.
• Bilingual preferred (Spanish, Haitian Creole, Cape Verdean Creole, Chinese, and Vietnamese).
• Must be able to work a flexible schedule, which may include evenings and/or weekends.
• Excellent oral and written communication and organizational skills.
• Ability to exercise good judgment and focus on detail as required by the job.
• MA Driver’s License is required.