City of Boston

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Head Clerk

Posted Date 5 months ago(1/13/2023 9:41 AM)
Req ID
2023-23888
Dept
Treasury-Collecting Division
Position
Regular Full-Time
Location
Tre Treasury-Collecting
Salary Min
41,490.89
Salary Max
57,871.42
Union
SU4
Openings
1
Posting End Date
7/1/2023
Contact Email
maryanne.peckham@boston.gov

Overview:

Brief Job Description (essential functions of the job):

 

Reporting to the unit supervisor or person of higher grade in the Collecting Division performs work requiring a high degree of judgment to implement regulations and procedures.

 

Responsibilities:

  • Carries out clerical, data management, office functions; provides information regarding real estate and personal property taxes, valuation, exemptions and abatements, motor vehicle and related Collecting Division matters.
  • Prepares correspondence and reports.
  • Handles Collecting Division duties and processes mail for real estate, personal property and motor vehicle and boat excise.
  • Manages files, records and electronic databases.
  • Assists in various operations in research and special projects.
  • Operates office equipment, including computer hardware and software.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • At least three (3) years of fulltime, or equivalent part-time, office experience.
  • Appropriate education substitutions may be made.
  • Experience using computer systems and databases such as Microsoft Office Suite (i.e. Word, Excel etc.) and the MUNIS Tax billing and collection system preferred.
  • Ability to perform clerical work requiring individual judgment. 
  • Ability to communicate with the public and coworkers effectively in person, by phone, and in writing. 
  • Ability to plan and organize work; to exercise judgment; to accept responsibility; to take initiative; to foster teamwork and cooperation. 
  • Ability to work under pressure and to handle varying assignments.
  • Good communication and interpersonal skills.
  • Some knowledge of Assessing and Collecting information.
  • Ability to exercise good judgment and focus on detail as required by the job.

 

BOSTON RESIDENCY REQUIRED

 

Terms:

Union/Salary Plan/Grade:   SEIU/RL-12

Hours per week:   35

 

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective.