City of Boston

Accounts Receivable Specialist

Posted Date 3 weeks ago(11/4/2022 9:01 AM)
Req ID
2022-23548
Dept
Treasury-Treasury Division
Position
Regular Full-Time
Location
Tre Treasury-Treasury
Salary Min
63,517.01
Salary Max
95,115.57
Union
SE1
Openings
1
Posting End Date
5/6/2023
Contact Email
Johanna.Acevedo@Boston.Gov

Overview:

This is a provisional appointment.

 

Brief Job Description:

 

The Treasury Department's Accounts Receivable Unit supports all City departments that use the City’s Billing and Accounts Receivable modules.  Under the supervision of the Accounts Receivable Manager, the Accounts Receivable Specialist is responsible for cash application of payments received, customer interactions, account analytics, research, and cross application reconciliations. 

Responsibilities:

  • Applies payments to departmental invoices for permits, licenses and services which are remitted to the City’s Treasury Department. Opens, reviews and sorts mail. Scans and indexes documents and performs other tasks to prepare for data entry and payment activities.
  • Provides customer service with regard to payments received and outstanding receivables including, but not limited to, calling or writing to a customer to discern what a check received is paying and answering customer calls or in-person inquiries regarding their accounts. 
  • Uses PeopleSoft Billing and Accounts Receivable Modules to create recurring bills and creates and/or prints ad-hoc bills.
  • Provides support for other City Departments’ personnel using PeopleSoft Billing.
  • Analyzes customers’ accounts in the Accounts Receivables module; researches payments, corrects data, creates customer statements, and provides support to other City Departments.
  • Uses the Hansen (IPS) Permitting System, as needed, to respond to customer inquiries and research payments received.
  • Performs analytics and reconciliations of transactions in all applicable financial applications.
  • Maintains applicable documentation. Prepares and maintains logs, tracking sheets, and similar files.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • At least three (3) years of fulltime, or equivalent part-time, experience in business or public management or administration or related field of which the major duties included one or more of the following functions: accounting, accounts receivables, data quality verification or billing.
  • A bachelor’s degree in accounting, business or public administration or related field may be substituted for two (2) years of the required experience.
  • Intermediate level of PeopleSoft Financials preferred.
  • Experience with software such as Microsoft Word and Excel strongly preferred.
  • Familiarity with software applications such as Hansen/IPS and iNovah cashiering a plus.
  • Ability to plan, organize and process a high volume of work in a timely manner; to collect, organize and interpret data; to verify and maintain data accuracy; to maintain records, files and materials and to identify and resolve problems according to accepted departmental procedures.
  • Ability to respond to changing work priorities, and to maintain work schedules and meet deadlines.
  • Ability to communicate effectively orally and in writing; to provide quality customer service in person and over the telephone; and to establish and maintain effective working relationships with coworkers, customers, vendors and employees in other departments.
  • Ability to exercise good judgment and focus on detail as required by the position.

 

Boston Residency Required

Terms: Union/Salary Plan/Grade: MM1-6

Hours per week: 35

 

 The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category. All City of Boston employees must comply with the City of Boston's COVID-19 Policies. To read more about those policies, please click here for more information

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