City of Boston

Data, Research & Evaluation Manager

Posted Date 2 months ago(9/27/2022 11:42 AM)
Req ID
Youth Engagement & Employment
Regular Full-Time
YEE Office
Salary Min
Salary Max
Posting End Date
Contact Email


The Data, Research and Evaluation Manager is an integral part of the DYEE team, who will serve as the lead staff member to understand youth workforce development research objectives, assist in developing and advancing strategy, vision, project creation and implementation utilizing research based practices and undertake research specific proposal activities and evaluate outcomes. This person will primarily carry out the research, evaluation and assessment of the SuccessLink youth employment program, workforce and career readiness services and youth civic engagement and outreach programs and initiatives.


The position is designed for an analytical problem solver and systems thinker who values organizational improvement, quality control and designing and implementing impact and evaluation tools within an organization. Also an individual with experience and an interest in using research based approaches to solve youth related problems around inequity, access and opportunity – and a commitment to youth, young adults, workforce development and civic engagement.


Brief Job Description:


Under direction from the Director of the Department of  Youth Engagement and Employment the Data, Research and Evaluation Manager is responsible for leading the effort to better assess and address equitable access and outcomes by optimizing and evaluating programs and initiatives, identifying opportunity gaps and ensuring effective data collection processes.




Data and Evaluation Management:


  • Oversees the impact, evaluation and data management of the department programs, services and activities.
  • Manages data collection (via pre/post survey, focus groups, etc.), reporting, data analysis across teams.
  • Identifies key program specific metrics and performance indicators for youth employment programs, workforce & career readiness programs, and outreach and civic engagement initiatives to better assess and inform necessary program improvements.
  • Analyzes and interprets qualitative and quantitative datas using existing or new data analysis strategies.
  • Generates and creates visual department annual reports and quarterly impact one-pagers to highlight priority programs, populations served, resources allocated and participant testimonials and partner engagement.
  • Works collaboratively with Northeastern University on research grants by conducting and disseminating both long-term research as well as short-term “rapid response” data analysis that informs decisions about policy and practice to build a more holistic and inclusive workforce development system for Boston’s youth (SuccessLink + Boston Summer Youth Employment Program Intermediaries).
  • Ensures race, ethnicity and equity data collection measures are included in all program areas.
  • Researches, monitors and analyzes local and national data and research trends across youth development, workforce and career readiness, college attainment, civic engagement, and other related youth development areas.
  • Works closely with stakeholders and partner organizations to provide training and technical support around administering surveys, feedback forms and collecting key programming data to inform program impact and improvements.
  • Supports with the build out of our Monday.Com information system to track and centralize data collection. And develop ideas for new systems to streamline data collection and evaluation.
  • Supports evaluation activities for grants, funding and general City of Boston youth related activities
  • Contributes to conversations around youth program development, communicate recommendations for improvement and elevate department operational success.




  • Supervises the part-time data and evaluation staff and interns.
  • As needed, supports and participates in general youth engagement and employment activities,  events and special projects.
  • Attends meetings to understand in full context of the youth workforce development landscape in Boston.
  • Reviews current research around youth jobs and work collaboratively with SYEP intermediaries, and summer jobs partners.
  • Performs related work as determined by the Director of Youth Engagement and Employment and/or delegate.

Minimum Entrance Qualifications:

  • Four (4) years of full-time, or equivalent part-time, professional experience working in the public sector or with youth service providers in a data collection, research, evaluation, and analysis capacity required.
  • Bachelor’s Degree strongly preferred in youth development, public policy, education, or related fields from an accredited college or university.
  • Strong ability and knowledge around tracking, data entry, and ensure goals and outcomes targets are met.
  • Knowledge of youth centered research and evaluation methods.
  • Knowledge of performance management systems, project management platforms, software applications, spreadsheets and databases. 
  • Ability to use youth equity data and outcomes to develop, implement, and evaluate programs and services.
  • Ability to use data to recommend improvements to policies, programs and services
  • Experience analyzing and interpreting data, reports and general statistical information.
  • Ability to design and write reports and present data and ideas clearly and accurately.
  • Ability to take initiative, manage change, adapt to the changing demands of the department, and drive forward the department's strategies and goals.
  • Demonstrated ability to communicate effectively orally and in writing with a diverse range of people including constituents, staff, partners, stakeholders, and city personnel. 
  • Demonstrated ability to establish and maintain effective working relationships with subordinates, peers, superiors, and public and private representatives. 
  • Demonstrated ability to work in a fast-paced environment with limited direct supervision and perform assigned duties in an accurate, timely and professional manner.
  • Ability to exercise good judgement and focus on detail as required by the job. 


Must be able to attend evening and weekend meetings or events as required.

C.O.R.I. Check Required. S.O.R.I. Check Required.






Union/Salary Plan/Grade:  Nonunion/MO-6 

Hours Per Week: 35


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