City of Boston

Director of Diversity

Posted Date 2 weeks ago(9/9/2022 11:47 AM)
Req ID
Office of People Operations
Regular Full-Time
Boston City Hall
Salary Min
Salary Max
Contact Email


Brief Job Description:


As part of the People Operations Cabinet leadership team, this position will report directly to the City’s Chief People Officer. This Cabinet consists of the Office of Human Resources, the Office of Labor Relations, and the Registry and approximately 150 staff, supporting the work of the 17,000 highly diverse employees working for the City of Boston, as well as maintaining the records for all births, deaths, and marriages for the City of Boston.


The City of Boston seeks to hire a Director of Diversity to provide strategic leadership and deliver on the Mayor’s diversity goals for the city workforce. As a key leadership role in the City’s People Operations Cabinet, the Director of Diversity will work to develop and oversee the City of Boston’s goals and objectives in the areas of hiring, leadership, training, strategic planning, retention, and recruitment. The Director of Diversity will oversee the implementation and enforcement of Boston’s’ Fair Chance Act.  This position will work collaboratively with the Equity cabinet, and all city departments and leadership to ensure collaboration and adherence to Boston's citywide equity and inclusion statement. 


The Director of Diversity will spearhead the analysis of existing policies, programs, and initiatives to understand how they can be leveraged to maximize resilience, and also how existing policies or gaps in policy may be inadvertently increasing racial inequities. The Director will make recommendations as to how the City can intentionally and proactively take action to address these challenges.


The Director of Diversity will be responsible for developing and implementing a range of new and existing initiatives, policies, and processes in order to foster a more inclusive, welcoming, supportive, and diverse organization. They will also work closely with the Talent Acquisition Center of Excellence to improve upon existing metrics and dashboards related to recruiting and hiring to ensure accountability, tracking, and monitoring of diversity efforts.

Minimum Entrance Qualifications:

This leadership role requires strong problem-solving and relationship-building skills, with a strong knowledge of the principles and practices of both Diversity and Human resources and best practices, as well as  an ability to relate well with individuals from a wide variety of backgrounds and identities. Successful candidates will have a style that is purposeful and directed at getting things done effectively and respectfully. The working environment will present a great deal of challenge and pressure, and people and problems must be handled with care, confidence, and determination.


  • Five (5) or more years of leadership experience operating and influencing effectively across organizations/departments and within complex contexts required.
  • At least three (3) years experience in Human Resources, Employee Relations, DEI, or related field including two (2) years of management experience.
  • Experience working in a large or mid-size organization. Experience in the public sector and/or unionized environments is preferred.
  • Ability to use a variety of advanced conflict resolution techniques to guide departments through options to successfully resolve employee conflicts.
  • Exceptional organizational skills and the ability to balance scores of tasks in a fast-paced environment with constantly changing priorities. 
  • Ability to motivate staff and ensure follow-through on assigned tasks. 
  • Demonstrated leadership, change management, and verbal and written communication skills.
  • Proven track record of effective public speaking.
  • Must possess excellent critical thinking and problem-solving skills, and ability to maintain composure in stressful situations.
  • Ability to exercise outstanding judgment and significant patience, understanding and empathy, recommend solutions in a tactful and professional manner, and maintain the integrity of confidential information.
  • Proficiency with Microsoft applications, and Google Suite.
  • Outstanding interpersonal skills - able to work with and be inclusive of diverse interests and backgrounds.
  • Knowledge of Boston is a plus.
  • Ability to exercise good judgement and focus on detail as required by the job.


Boston residency required.




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