City of Boston

Executive Director of People and Culture

Posted Date 3 months ago(9/1/2022 9:17 AM)
Req ID
ASD Human Resources
Regular Full-Time
ASD-Human Resources
Contact Email


Brief Job Description:


The City of Boston seeks to hire a bold, transformative, empathetic leader as its next citywide Executive Director of People and Culture. The Executive Director will oversee, develop and coordinate the policies, activities, and staff for the centralized Office of Human Resources.

The ideal candidate will continue to execute the Mayor's vision of keeping people at the core of what we do. As a key leadership role in the City's People Operations Cabinet, the Executive Director of People and Culture will work to create an HR organization that is the gold standard of municipal human resources organizations and ensures that the City of Boston is an employer of choice.


The Executive Director of People and Culture will set the tone for all HR policies and practices across the City. They will develop and oversee all centralized employee-related policy, compliance, and activities including recruitment, job and organizational design, performance management, talent management, health benefits, and other essential HR functions. The Executive Director will drive strategic planning, operational excellence, project management, and on-going monitoring of key transformation initiatives across the enterprise with a focus on transforming the City of Boston’s HR from a function of service delivery, to a driver of strategic talent, business outcomes and overall employee experience.


As part of the People Operations Cabinet leadership team, this position will report directly to the City’s Chief People Officer. The People Operations Cabinet consists of the Office of Human Resources, the Office of Labor Relations, and the Registry. This team supports the work of the 17,000 highly diverse employees working for the City of Boston, as well as maintaining the records for all births, deaths, and marriages for the City of Boston. 

Minimum Entrance Qualifications:

This leadership role requires strong problem-solving and relationship-building skills, with a strong knowledge of the principles and practices of human resources and an ability to relate well with individuals from a wide variety of backgrounds and identities. Successful candidates will have a style that is purposeful and directed at accomplishing a variety of tasks effectively and respectfully. The working environment will present a great deal of challenge and pressure. People and challenges must be handled with care, confidence, and determination.


  • Ten (10) or more years of leadership experience operating and influencing effectively across organizations/departments and within complex contexts required.
  • At least five (5) years of direct people and team management experience.
  • A degree in human resources, law, employee relations or related fields  is preferred, but not required.
  • Experience working in a large or mid-size organization. Experience in the public sector and/or unionized environments is preferred.
  • Ability to use a variety of advanced conflict resolution techniques to guide departments through options to successfully resolve employee conflicts.
  • Exceptional organizational skills and the ability to balance scores of tasks in a fast-paced environment with constantly changing priorities. 
  • Ability to motivate staff and ensure follow-through on assigned tasks. 
  • Demonstrated leadership, change management, and verbal and written communication skills.
  • Must possess excellent critical thinking and problem-solving skills, and ability to maintain composure in stressful situations.
  • Ability to exercise outstanding judgment and significant patience, understanding and empathy, recommend solutions in a tactful and professional manner, and maintain the integrity of confidential information.
  • Outstanding interpersonal skills - able to work with and be inclusive of diverse interests and backgrounds.
  • Knowledge of Boston is a plus.


Boston residency required.



Union/SalaryPlan/Grade: Non-Union/ $150,000 - $170,000 based on experience.

Hours per week: 35


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