City of Boston

Program Assistant (Supportive Housing)

Posted Date 1 month ago(8/25/2022 11:56 AM)
Req ID
Office of Housing
Regular Full-Time
Salary Min
Salary Max
Posting End Date
Contact Email


The mission of the Mayor's Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. MOH seeks to carry out its mission through a lens of promoting diversity, equity and inclusion and addressing the effects of systemic racism in our city.

The Supportive Housing Division at the Mayor's Office of Housing is responsible for leading the collaborative effort to end homelessness in Boston. The importance of the Division’s work as well as growth in budget and scope have increased the need for leadership in funding, data and performance.

Brief Job Description:


Under the supervision of the Senior Housing Development Officer for Supportive Housing, the Program Assistant will provide administrative services to all program and project operations.



  • Coordinates internal and external meetings.
  • Sets up and maintains files.
  • Maintains records and provides data input of program and project activities.
  • Maintains program and developer information, databases, and mailing lists.
  • Compiles data for reports.
  • Researches, prepares and coordinate responses to requests for information.
  • Provides information on MOH programs.
  • Provides on-going administrative support to project staff related to programs, contracts and/or projects.
  • Processes and tracks payments and invoices.
  • Assists in preparation and dissemination of requests for proposals, funding applications, annual performance reports, etc.
  • Coordinates Loops clearances and resolutions of delinquencies
  • Maintains unit, program and funding tracking systems.
  • Assists in the implementation of the MOH contracting process.
  • Performs related work as required by the position.

Minimum Entrance Qualifications:

  • At least two (2) years administrative experience required preferably experience in public administration.
  • Familiarity with supportive housing programs or real estate development preferred.
  • Demonstrated communication, interpersonal, organizational and follow-up skills.
  • Ability to attend to detail and initiate special projects of moderate complexity with minimum supervision.
  • Ability to manage several projects at once.
  • Working knowledge of computer based office software, such as MS Office (Word, Excel and Access), Google applications and Peoplesoft.
  • Appropriate educational substitutions may be made.
  • Ability to exercise good judgment and focus on detail as required by the job.




Boston Residency Required.


Terms: Union/Salary Plan/Grade: SEIU 888/N-19

Hours Per Week: 35


Please refer to the Salary Information section on the Boston Career Center site for more information on compensation. For each Salary Plan, salaries are listed by Grade and Step.


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