Brief Job Description (essential functions of the job):

Reporting to the Unit Manager or other assigned supervisor, performs clerical, information, data management and other office functions requiring a high degree of judgment and adherence to specific regulations and procedures.

• Provides information and assistance regarding real estate, personal property, motor vehicle and boat taxes and related collecting and assessing matters to the public and other City employees.
• Prepares correspondence and reports and handles telephone, mail and over the counter inquiries.
• Manages files, records and electronic databases.
• Performs research and related projects.
• Operates office equipment including personal computers.
• Performs related duties as required.

• At least three (3) years of clerical, information, and data management experience required; appropriate educational substitutions may be accepted for two years of this experience.
• Thorough knowledge of all aspects of real estate valuation, abatements and exemptions, and motor vehicle and boat excise.
• Ability to communicate effectively with co-workers and the public in person, by telephone and in writing.
• Excellent interpersonal skills.
• Experience in a personal computer environment, using word processing, database and other application software.
• Ability to plan, organize and perform multiple tasks within deadlines.
• Ability to exercise judgment, to take initiative, to accept responsibility, and to work as part of a team.

City of Boston residency required

Terms:

Union/Salary Plan/Grade:  SEIU/RL-14

35 hours per week

Please refer to the Salary Information section on the Boston Career Center site for more information on compensation.  For each Salary Plan, salaries are listed by Grade and Step.