The Information Technology (IT) Application Manager is responsible for managing IT enterprise application systems and related software and hardware used to deliver both staff- and patron-facing services at the Boston Public Library (BPL), through the full systems lifecycle of initiation (conception, assessment, design, procurement or development, deployment, review), operation, enhancement, and replacement or retirement, including enterprise systems-related: architecture, requirements definition, project management, budgeting, procurement, user training planning, integration, application and database administration, security management, performance management, data reporting and analysis, troubleshooting, continuity, transition and replacement, vendor management, license management, documentation management, team management, employee supervision.
BPL enterprise applications include, without limitation:
In fulfillment of these duties, the Application Manager supervises the work of the IT Application Team and collaborates with the IT Server, Network, Help Desk, and Web Services Manager in the effective delivery of application-enabled IT services, as well as with the BPL Training Coordinator in planning employee training related to supported applications.
The Application Manager participates in departmental decision-making and provides rotating on-call after-hours IT emergency support coverage. This position offers both technically deep, hands-on work as well as broad managerial responsibilities.
Chief Technology Officer or delegate
Under immediate supervision and in accordance with standard policy and practices performs any or all of the following:
Bachelor’s degree from an accredited college or university. Master’s Degree in Library and Information Science from an American Library Association accredited library school preferred. In exceptional instances, specialized education, training, and/or experience may be substituted for part or all of the educational requirements.
Demonstrated understanding of library automation systems, development methodologies, software project management techniques, application architecture, and data migration, as acquired through at least four (4) years of technical experience within a library environment of which two (2) years must have been in the capacity of a project leader. Experience in relational database management strongly preferred.
Hours per week: 35