Housing affordability and preserving long term tenancies are critical to strong stable neighborhoods. However, with escalating pressures on rents in Boston, too many Bostonians are facing eviction and displacement due to the high cost of housing. In addition, many tenants face unequal access to housing information, legal services and programs to assist them in finding stable housing. The Deputy Director for Housing Stability is responsible for operating programs to assist Bostonians in housing crisis - whether this crisis is due to eviction, landlord-tenant disputes, rent escalations, unplanned loss of housing, or any other rental housing emergency.
Brief Job Description:
The Deputy Director will be responsible for operating the Office of Housing Stability at the Department of Neighborhood Development (DND). To be effective in this role, the Deputy Director must be both a case manager and a housing policy advocate. As the central point of contact for individuals in need of rental housing assistance, the Deputy Director must ensure that all cases handled by the office are effectively managed - whether the constituent needs simple informational counseling or time-consuming emergency housing search assistance. In addition, the Deputy Director must also serve as a policy advocate, with the ability to coordinate resources and partners across a wide range of stakeholders to ensure Bostonians are able to retain their homes.
This role is an exciting opportunity for a passionate advocate to dramatically impact the lives of people in Boston. It is challenging work that requires an immediate and orchestrated response to the needs of residents with housing issues, as well as occasional night and weekend hours - including emergency response (e.g., large fires with multiple displaced families). If successful, the Deputy Director will lead an office that can serve as a national model for housing stability.